[RCD] Problem with mixed charsets

Vladimir Gorpenko vgo at stels.ru
Wed Jul 11 12:03:40 CEST 2018


We are using RC 1.1.4.
I understand that this is an old version, and it is not supported. I ask 
you to see my questions at the end of the letter.

A problem was detected with Symantec Endpoint Protection (SEP) reports.

The old version of the SEP generated reports in the form of letters with 
an attached file, and the attached file was supplied in a base64 coding. 
This worked fine.

The new version forms reports in the form of a multipart letter with 
directly included HTML code.
In this case, for the letter as a whole, the charset is not specified.

The first part of the letter has such headings:
Content-Type: text/plain;charset=UTF-8
Content-Transfer-Encoding: base64

The second part of the letter has such headings:
Content-Type: text/html; charset=Cp1251;
Content-Transfer-Encoding: quoted-printable
Content-Disposition: attachment;
Content-ID: 654=52=K9 8B>3>2K9 >BG5B 4;O 04<8=8AB ÎÁ 0B>@0_11.07.2018 
7-00-21 487.html

RC correctly displays the body of the letter, that is, the first part.
Also, the RC shows that there is an attached file of type xml.

However, the RC does not correctly save this attached file and, as a 
consequence, incorrectly opens it.
First, the size of saved file is about a quarter less than the attached 
Secondly, in content, it sharply differs from the same file saved from 
the same letter with the help of Thunderbird.


1. Was such a mistake detected and corrected in the later versions of 
the RC?
2. Is there any reason to consider the report formed by the SEP as 
incorrectly formed?
3. Are there any settings in the RC that can fix this error?

Best regards,
    Vladimir Gorpenko

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