[RCU] New Messages Don't Appear

Ulf Leichsenring ulf at leichsenring.net
Tue Oct 27 15:36:41 CET 2009


Carlos Williams schrieb:
> I have upgraded my install of RC from 0.2.1 to the latest stable 0.3.x
> and now I notice that when I login to my IMAP account via RC, I show
> no new messages even though I know there are 20 new messages on the
> server. I don't have any other clients connected to the server like
> Thunderbird or Outlook but I do know from checking on the mail server
> directly that there are 20 new messages. I click the "Check for new
> messages" icon in the web interface and noting new pops in at all. I
> know its trying to check because I see the message window flash above
> the screen very quickly each time I press the "Check for new messages"
> icon. So no new messages flow in. I then open an old message
> completely. Then when I go back to my message list window, all my new
> messages appear. I don't understand why this is happening? It happens
> on my work and home PC which leads me to believe it is a system issue
> with RC, not my cached browser.


I had the same issue after switching to roundcube 0.3. As far as I
understand it has to do with the message chaching of roundcube and it's
documented in http://trac.roundcube.net/ticket/1486104
A workaround which works for me is to disable caching in roundcube. To
do this set "$rcmail_config['enable_caching']=false" inside the
config/main.inc.php.
What kind of IMAP server do you have running? I had this issue with
dovecot 1.0.15.

Best regards
Ulf
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