[RCU] Duplicated user entries when upgrading

A.L.E.C alec at alec.pl
Fri Oct 1 19:41:24 CEST 2010


 On Fri, 1 Oct 2010 06:38:49 -0700 (PDT), Valley Man wrote:
> Good day,
>
> Two  days ago i have upgraded roundcube 1.3.1 to 1.4.1 version
> following the instructions at "UPGRADING" guide.

 You mean 0.3.1 to 0.4.1?

> After that, some random users are complaining about losing
> information such as contacts and signatures.
>
> Taking a look at the database (at "users" table), i noticed that this
> users now have a duplicate entry (with two IDs) and all information 
> at
> tables like identities and contacts are pointing to the older 
> user_id.

 Are your users logging in with full email address? Does the duplicated 
 usernames differ with letter case? Is your IMAP server case sensitive on 
 login?

-- 
 Aleksander 'A.L.E.C' Machniak http://alec.pl
 LAN Management System Developer http://lms.org.pl
 Roundcube Webmail Project Developer http://roundcube.net
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