[RCU] Error "Invalid request! No data was saved."

Niklaas Baudet von Gersdorff niklaas at kulturflatrate.net
Mon Sep 14 10:24:53 CEST 2015


Hi,

I've been struggling with the following error for quite some time:

> Invalid request! No data was saved.

I get this error message every time I try to log into a account.

I already tried deleting the browser cache and the sessions stored in
the database but no success.

This is the system roundcube is running on:

> $ uname -a
> FreeBSD webmail.<server> 10.1-RELEASE-p19 FreeBSD 10.1-RELEASE-p19 #0: Sat Aug 22 03:55:09 UTC 2015 root at amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC amd64

> $ pkg info roundcube
> roundcube-1.1.0,1
> Name : roundcube
> Version : 1.1.0,1
> Installed on : Mon Sep 14 10:01:13 CEST 2015
> Origin : mail/roundcube
> Architecture : freebsd:10:x86:64

> $ pkg info | grep "^php"
> php56-5.6.6 PHP Scripting Language
> php56-dom-5.6.6 The dom shared extension for php
> php56-filter-5.6.6 The filter shared extension for php
> php56-iconv-5.6.6 The iconv shared extension for php
> php56-json-5.6.6 The json shared extension for php
> php56-mbstring-5.6.6 The mbstring shared extension for php
> php56-mysql-5.6.6 The mysql shared extension for php
> php56-pdo-5.6.6 The pdo shared extension for php
> php56-pdo_mysql-5.6.6 The pdo_mysql shared extension for php
> php56-session-5.6.6 The session shared extension for php
> php56-xml-5.6.6 The xml shared extension for php
> php56-zip-5.6.6 The zip shared extension for php

> $ grep "14/Sep" /var/log/httpd-access.log 
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET / HTTP/1.1" 200 5800
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /skins/larry/styles.min.css?s=1423403009 HTTP/1.1" 200 52972
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /program/js/jstz.min.js?s=1423403008 HTTP/1.1" 200 6927
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /program/js/common.min.js?s=1423403008 HTTP/1.1" 200 13884
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /program/js/jquery.min.js?s=1423403008 HTTP/1.1" 200 85683
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /skins/larry/ui.min.js?s=1423403009 HTTP/1.1" 200 25603
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /program/js/app.min.js?s=1423403008 HTTP/1.1" 200 141002
> 127.0.2.2 - - [14/Sep/2015:10:11:35 +0200] "GET /plugins/jqueryui/themes/larry/jquery-ui-1.10.4.custom.css?s=1423403008 HTTP/1.1" 200 43661
> 127.0.2.2 - - [14/Sep/2015:10:11:36 +0200] "GET /skins/larry/images/selector.png HTTP/1.1" 200 181
> 127.0.2.2 - - [14/Sep/2015:10:11:36 +0200] "GET /skins/larry/images/splitter.png HTTP/1.1" 200 136
> 127.0.2.2 - - [14/Sep/2015:10:11:36 +0200] "GET /skins/larry/images/watermark.jpg HTTP/1.1" 200 5000
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /skins/larry/images/ajaxloader.gif?v=c252.1434 HTTP/1.1" 200 1434
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "POST /?_task=login HTTP/1.1" 200 5923
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /skins/larry/styles.min.css?s=1423403009 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /plugins/jqueryui/themes/larry/jquery-ui-1.10.4.custom.css?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /program/js/jquery.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /program/js/app.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /skins/larry/ui.min.js?s=1423403009 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /program/js/jstz.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /plugins/jqueryui/js/jquery-ui-1.10.4.custom.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /program/js/common.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:11:42 +0200] "GET /skins/larry/images/messages.png?v=3a4f.1461 HTTP/1.1" 200 1461
> 127.0.2.4 - - [14/Sep/2015:10:11:49 +0200] "OPTIONS * HTTP/1.0" 200 -
> 127.0.2.4 - - [14/Sep/2015:10:11:50 +0200] "OPTIONS * HTTP/1.0" 200 -
> 127.0.2.4 - - [14/Sep/2015:10:11:51 +0200] "OPTIONS * HTTP/1.0" 200 -
> 127.0.2.4 - - [14/Sep/2015:10:11:52 +0200] "OPTIONS * HTTP/1.0" 200 -
> 127.0.2.4 - - [14/Sep/2015:10:11:53 +0200] "OPTIONS * HTTP/1.0" 200 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /skins/larry/images/ajaxloader.gif?v=c252.1434 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "POST /?_task=login HTTP/1.1" 200 5923
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /skins/larry/styles.min.css?s=1423403009 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /plugins/jqueryui/themes/larry/jquery-ui-1.10.4.custom.css?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /skins/larry/ui.min.js?s=1423403009 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /program/js/jquery.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /program/js/common.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /program/js/app.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /program/js/jstz.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:13:01 +0200] "GET /plugins/jqueryui/js/jquery-ui-1.10.4.custom.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /skins/larry/images/ajaxloader.gif?v=c252.1434 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "POST /?_task=login HTTP/1.1" 200 5923
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /skins/larry/styles.min.css?s=1423403009 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /plugins/jqueryui/themes/larry/jquery-ui-1.10.4.custom.css?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /skins/larry/ui.min.js?s=1423403009 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /program/js/jquery.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /program/js/common.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /program/js/app.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /program/js/jstz.min.js?s=1423403008 HTTP/1.1" 304 -
> 127.0.2.2 - - [14/Sep/2015:10:14:05 +0200] "GET /plugins/jqueryui/js/jquery-ui-1.10.4.custom.min.js?s=1423403008 HTTP/1.1" 304 -

Not httpd errors.

An internet search query didn't resolve any suggestions where to go to
further debug the problem. What can cause such an error?

Any help is very much appreciated.

Best,

-- 

Niklaas


More information about the users mailing list