[RCU] Problem with Managesieve

B. Reino reinob at bbmk.org
Wed Apr 10 10:35:17 CEST 2019

On 2019-04-09 03:12, Diego wrote:
> [...]
> Currently, the "create filter" option appears for my users, they
> create the filters based on their values, but when the email arrives
> it is not redirected to the folder in question.
> Example: We have a filter created for the following purpose: When you
> receive an email from admin01 at gmail.com, move to the Gmail folder.
> The email is entering the inbox directly, instead of going to the box
> named Gmail. (existing box created through the Roundcube interface
> itself).
> How can I solve this problem?
> [...]

Have you checked whether sieve is actually configured and enabled at the 
IMAP server (dovecot?).
Roundcube can only read and write the filters (files), but they won't be 
used at all unless the server is configured accordingly.

Good luck.

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