I call those drive-by bug reports.
I'd welcome drive-by patches. ;-)
Good one, made me smile today.
But only to a certain extend. We also get the "I can't send email"-stuff which in 99.99999% of all cases is config related. But I guess there are various things how we can improve that etc..
Shoot me a top three issues that aren't bugs that you run across.
PHP memory limit reached. ( Which actually may be a bug in some cases ) 2) Database misconfigured 3) ???
I try to confirm them too. I am trying to check Trac's timeline every day and work through issues. It obviously doesn't work always like that, but generally that's what I try. And when I say, "I", I really mean "we". I know are doing the same.
Fabulous.
OK, what about RFE's though ?
Could have a trac ticket, I suppose. There is nothing wrong with it. But currently it doesn't always work like that.
That's what I would like to see, is some responses here on how to
best handle RFEs.
I think there seems to be an extablished "workflow" for bugs, it is
more a matter of getting users to push feedback into what is
established. With RFEs it doesn't seem like a similar "workflow"
exists. Maybe one doesn't need to exist, I don't know. However, I
subscribe to the users mail list and there are some drive-by RFEs
there. If I had a page or procedure to point them to . . .
Charles Dostale System Admin - Silver Oaks Communications http://www.silveroaks.com/ 824 17th Street, Moline IL 61265
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