Raoul Bhatia [IPAX] wrote:
we solve this issue by having the user login with his full email address (e.g. r.bhatia@ipax.at).
On Tue, 16 Oct 2007 19:13:51 +0200, Michael Baierl mail@mbaierl.com wrote:
Same here - the users just log in using the full mail address, which is much more straight forward then a dropdown.
Ah for the simple life. :-)
We have 150000 mailboxes (give or take ten thousand) in 5 domains; all but about 20000 are in one domain.
Our RoundCube service replaced 3 previous webmail systems where users just used a bald username to log in. It's far simpler -- and less error prone -- for us to have a drop-down, than to get our users to change how they log in. (We have custom login pages for each domain, but in the event that the user gets their password wrong, or their session times out, we need to have the main login page work obviously.)
We tried having an "other domain" option on the drop-down, and had to take it off: for about half our users, their "email address" is something quite different from their "mailbox address", but the suggestion of "other domain" enticed them to enter the wrong one, and our call centre went nuts.
At some future stage we will figure out how to let them log in using their actual email address, but in the meantime this is what we need; in the interests of not forking the project for our internal use, we're opting to make this functionality available in the core product, but disabled unless you put the appropriate option in the main.conf.inc file.
-Martin _______________________________________________ List info: http://lists.roundcube.net/dev/