Users April 2012

users@lists.roundcube.net

30 participants
32 discussions

Roundtrip address book export/import broken
by Achim 10 May '12

10 May '12

Hello list: After resolving several issues in LDAP with your help (see other threads), I am now confident to move all contacts to a private LDAP address book. In that process, I realised that the export/import functionality of RC does not seem to work 100%, as exporting works, but re-importing the resulting file into RC does not! How to reproduce: 1) Open Address Book 2) Select several contacts and export to a VCF file (results in a single rcube_contacts.vcf file with all contacts in it) 3) Select a new empty (e.g. LDAP) address book 4) "Import Contacts", and select the single VCF file created in step 2) above 5) The import process fails Expected result: successful re-import of all contacts that we exported before into a new empty address book. Actual result: "Successfully imported 0 contacts." Importing several VCF files that contain only 1 contact per VCF seem to work fine, but of course manually importing individual files is not practical beyond a handful of contacts... Best regards, Achim

3 23

Plugins contextmenu and keyboard_shortcuts incompatible? And session timeouts again...!
by Michael Heydekamp 07 May '12

07 May '12

We have contextmenu 1.8 and keyboard_shortcuts 1.4 under RC 0.7.2 installed, and it appears that they are incompatible. The scenario is: Once you have "used" contextmenu just one time (that is, you have right-clicked on a folder or message), keyboard_shortcuts does not respond anymore to any key. Another issue with keyboard_shortcuts (not related to contextmenu) is that if you press the "?" key to display the shortcut help, all of a sudden vertical and horizontal scrollbars do appear and cause a sort of "flicker" because of the screen redraw. And there are some missing strings, but that's a minor issue. All in all, keyboard_shortcuts looks a bit outdated. I've disabled it for now. But, much more important: In the middle of composing this message, I've been thrown back to the RC login screen again because of an invalid or expired session for the %&"!§?= time (see other threads). And while writing this sentence, a red "Request timed out!" at the top of the screen came up. This all is really frustrating and anything but stable. Is there nothing we can do about it?? <deep sigh> Ah, THIS might be of interest (I just realized that there is an error indicated in the lower left corner of the status bar of the compose window): --------------------------------------------------------------------------- > Details zum Fehler auf der Webseite > > Benutzer-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; > Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; > .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C) > Zeitstempel: Tue, 24 Apr 2012 17:21:01 UTC > > > Meldung: 'rcmail' ist undefiniert > Zeile: 16 > Zeichen: 1 > Code: 0 > URI: http://www.xxxxxxxxx.de/webmail3/?_unlock=loading1335287591551 --------------------------------------------------------------------------- Although in German, I think the message is clear. Does that tell anybody anything? -- Michael Heydekamp Co-Admin freexp.de Düsseldorf/Germany

7 25

Your session is invalid or expired
by Giles Coochey 03 May '12

03 May '12

I'm getting this issue with Roundcube 0.8-beta. It currently only happens with IE9 as soon as I login, I get logged out with the "Your session is invalid or expired" message. It doesn't happen to me in Firefox nor Chrome. This is a new migrated install. I see, by googling, that many people ask "Are you behind a proxy?" when this problem surfaces. Well yes, I am, I'm behind a Squid Caching Reverse Proxy which is also stripping SSL as well as behind a Apache director reverse proxy. Unfortunately, in the 'googled' posts I have seen, although this question is often asked, I don't see any further reference to it? What are the issues with being behind a proxy? I have tried the various fixes that have been suggested, but the problem still occurs with IE9. Firefox is fine (I'm using it to compose this message in Roundcube).

2 4

Address format and multiple addresses in Reply-To and Bcc / Identities (0.7.2)
by Michael Heydekamp 01 May '12

01 May '12

Hi there, I'm having a problem to fill the "Reply-To" and "Bcc" entries under Identities in the way I need to. Simply said, I'd just like to enter a) more than just one address , and b) to enter them in the format: Real Name <local.part(a)do.main> Real Name <local.part(a)do.main>, Real Name <local.part(a)do.main1> Unfortunately both scenarios don't work, as RC is complaining about an invalid address (although the address(es) and their format are perfectly valid). Entering just two comma-separated addresses (without real names) leads to the same result. I've managed to solve the problem partially with this quick hack in save_identity.inc: -------------------------------------------------------- // Validate e-mail addresses - foreach (array('email', 'reply-to', 'bcc') as $item) { + foreach (array('email') as $item) { -------------------------------------------------------- (I know that an array with just one item doesn't look very smart, but as a PHP noob and former TP developer this was the easiest way for me to do it without having to deal with syntax problems.) Now I can at least enter multiple addresses in Reply-To and Bcc this way: local.part(a)do.main, local.part(a)do.main1 But as soon as I add the real names in the format above, all I'm getting after clicking the Save button is: Real Name, Real Name Addresses are stripped entirely. Hmmm... For the moment I'd be happy with a temporary hack that will just disable ANY address validation at these two particular places - but without breaking anything somewehere else. I wasn't able to find a way myself (especially the function rcube_idn_to_ascii is called that often recursively that I got totally lost). I desperately need this for business purposes. TIA for any help, -- Michael Heydekamp Co-Admin freexp.de Düsseldorf/Germany

4 16

I made a plugins to move messages seen
by kaifamm＠libero.it 01 May '12

01 May '12

Hi All, I made a plugins to move messages seen from INBOX to another folder. I made settings section with various parameters and message list section that move the messages. This resolve for me the problem that my procmail get errors when inbox file is bigger than 2Gb. If you think that it is an interesting plugins I can make available to everybody in plugins section. How do I put it to your plugins ? Marco Marcantelli

2 1

RoundCube session aborting
by Thiago Cavalcante 28 Apr '12

28 Apr '12

Dear, We are the institution of the Brazilian government using the RoundCube 0.7 approximately one hundred concurrent users, aborting every minute session. seek solutions RoundCube official site and Google but nothing solved. Structure: Dovecot + Postfix (Debian Squeezy) Lamp (CentOS 6) log file: log/session [19-Apr-2012 11:00:41 -0300]: Aborted session kk6eq9drupq1uftma1iklqupj3; no valid session data found [19-Apr-2012 11:01:09 -0300]: Aborted session 4fmv55epoe5a7q6sk1av1sivs6; no valid session data found [19-Apr-2012 11:01:13 -0300]: Aborted session 4fmv55epoe5a7q6sk1av1sivs6; no valid session data found [19-Apr-2012 11:01:14 -0300]: Aborted session 4fmv55epoe5a7q6sk1av1sivs6; no valid session data found [19-Apr-2012 11:01:15 -0300]: Aborted session 4fmv55epoe5a7q6sk1av1sivs6; no valid session data found [19-Apr-2012 11:01:15 -0300]: Aborted session 4fmv55epoe5a7q6sk1av1sivs6; no valid session data found [19-Apr-2012 11:01:16 -0300]: Aborted session 4fmv55epoe5a7q6sk1av1sivs6; no valid session data found [19-Apr-2012 11:02:47 -0300]: Aborted session ireva72c6q5eo8bhv1o48069d2; no valid session data found [19-Apr-2012 11:03:11 -0300]: Aborted session ireva72c6q5eo8bhv1o48069d2; no valid session data found [19-Apr-2012 11:04:53 -0300]: Aborted session 4ltsphcu62f8clnvnq5i6p92b7; no valid session data found [19-Apr-2012 11:04:54 -0300]: Aborted session li08lngnriaoqih2c79gfd2mc6; no valid session data found [19-Apr-2012 11:04:56 -0300]: Aborted session li08lngnriaoqih2c79gfd2mc6; no valid session data found [19-Apr-2012 11:05:58 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:06:13 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:06:28 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:06:42 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:09:34 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:09:51 -0300]: Aborted session ajjafc24h4k1lo26speq83j0h5; no valid session data found [19-Apr-2012 11:09:52 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:09:59 -0300]: Aborted session a8oiqhi11305hvqet45g7e4c24; no valid session data found [19-Apr-2012 11:09:54 -0300]: Aborted session of7pt0vfesi3keq3fuaojr21a1; no valid session data found [19-Apr-2012 11:10:01 -0300]: Aborted session b1j5amafkjhatnj67iu2teo8d2; no valid session data found [19-Apr-2012 11:10:42 -0300]: Aborted session b1j5amafkjhatnj67iu2teo8d2; no valid session data found [19-Apr-2012 11:10:52 -0300]: Aborted session b1j5amafkjhatnj67iu2teo8d2; no valid session data found [19-Apr-2012 11:11:45 -0300]: Aborted session f4r8jsvaaj2cc70l8190vdosf5; no valid session data found [19-Apr-2012 11:11:57 -0300]: Aborted session f4r8jsvaaj2cc70l8190vdosf5; no valid session data found [19-Apr-2012 11:12:14 -0300]: Aborted session 3dp5gemf18ojlhrnt6iicp7mh3; no valid session data found [19-Apr-2012 11:12:18 -0300]: Aborted session f4r8jsvaaj2cc70l8190vdosf5; no valid session data found [19-Apr-2012 11:12:37 -0300]: Aborted session f4r8jsvaaj2cc70l8190vdosf5; no valid session data found [19-Apr-2012 11:13:56 -0300]: Aborted session c27t496q0lrvf22k0lv05idrd2; no valid session data found [19-Apr-2012 11:15:01 -0300]: Aborted session pqfaemfc00l5oomgp2cg1i1g37; no valid session data found [19-Apr-2012 11:25:23 -0300]: Aborted session jhu2ejt01dnp8hb8uvno1312c7; no valid session data found [19-Apr-2012 11:26:03 -0300]: Aborted session jhu2ejt01dnp8hb8uvno1312c7; no valid session data found [19-Apr-2012 11:26:11 -0300]: Aborted session jhu2ejt01dnp8hb8uvno1312c7; no valid session data found [19-Apr-2012 11:26:27 -0300]: Aborted session jhu2ejt01dnp8hb8uvno1312c7; no valid session data found [19-Apr-2012 11:26:45 -0300]: Aborted session jhu2ejt01dnp8hb8uvno1312c7; no valid session data found [19-Apr-2012 11:27:51 -0300]: Aborted session jhu2ejt01dnp8hb8uvno1312c7; no valid session data found [19-Apr-2012 11:34:55 -0300]: Aborted session 4tnnn3131gue5e49b8cfpm6dt0; no valid session data found [19-Apr-2012 11:40:00 -0300]: Aborted session ggilpr3tfhfkei0m26aqebjj72; no valid session data found [19-Apr-2012 11:42:57 -0300]: Aborted session 4quk1jscghifm03li05a0k8mb6; no valid session data found [19-Apr-2012 11:43:01 -0300]: Aborted session 4quk1jscghifm03li05a0k8mb6; no valid session data found [19-Apr-2012 11:44:52 -0300]: Aborted session j5kgrhvd9opu98rb15vt246j11; no valid session data found [19-Apr-2012 11:44:54 -0300]: Aborted session 7j2n89i55c9f34u5d30o49jt14; no valid session data found [19-Apr-2012 11:44:56 -0300]: Aborted session 7j2n89i55c9f34u5d30o49jt14; no valid session data found [19-Apr-2012 11:47:08 -0300]: Aborted session da8f676nuifs82332n8ibfmec4; no valid session data found Thank you, Thiago Cavalcante

7 35

"Real Name" <local.part@domain> vs. Real Name <local.part@domain>
by Michael Heydekamp 26 Apr '12

26 Apr '12

As long as it's not required by dots, "@" or other specific chars in the real name (see RFC xxxx), Mozilla produces a From: header like this: > From: Real Name <local.part(a)do.main> The lazy folks at MS (e.g. Outlook) do always include the header in quote chars like this, no matter what: > From: "Real Name" <local.part(a)do.main> When replying to a mail, Roundcube 0.7.2 strips the real name in the To: header, if it is enclosed in quote chars. But why...? If it's not enclosed in quote chars, it does NOT strip the real name in the To: header. This is not deliberate, right...? -- Michael Heydekamp Co-Admin freexp.de Düsseldorf/Germany

2 3

Urgent Problem
by Teoman Cankat 25 Apr '12

25 Apr '12

Good morning, I am experiancing a problem logging in with both sarah(a)decozonestates.com and info(a)decozonestates.com. I logged in successfully on monday to sarah(a)decozonestates.com and saw the new layout and info(a)decozonestates.com which still had the old layout but now I can not login to either? Can you help? Many thanks, Sarah

2 1

Aborted sessions, lost server connections: browser issues...? (0.7.2)
by Michael Heydekamp 23 Apr '12

23 Apr '12

Currently I'm following the thread "RoundCube session aborting" very attentively for one reason: It's the main show stopper why we can't finally kick Squirrel from our server yet. I'm using RC intensively (I do not even have a local mail client installed), and I had to face lots of aborted seesions and lost server connections during "normal" usage of RC, in the worst case even in the middle of composing a message (losing most of the already written text, as the "Automatically save draft every x minutes" function does sometimes also not work too reliable - in the beginning it's working, but after a while - I'm sometimes writing longer messages which may take an hour or more - it often seems just to quit it's job). I can't describe every single scenario here, as they are simply too many and hard to replicate. It happens just out of the blue, and you can't predict when. But: My impression in the meantime is that this might be an issue between RC and the browser (in my case IE8). And no hints such as "use FF" or the like, please, this wouldn't solve the problem. One interesting scenario that I had (and that's why I believe that it may be an RC<->Browser issue): After sending a message (from a new window, compose_newwindow 3.00 plugin installed, option activated), RC did not react at all anymore to any click or key after I tried to change from the INBOX to the Sent folder. After a while the error message "Request timed out!" was thrown. From this point on, RC was completely unusable. I'm skipping some details now: Even worse, I couldn't load the RC login page again. Entering the appropriate URL, IE8 did not even attempt to contact the server (no progress bar in the status bar seen at all), displayed a blank page, and said "Finished" or "Ready" in the lower left corner of the status bar (not sure how the term for the German term "Fertig" in an English version of IE is). Even more worse: I couldn't even load ANY web page of the domain in question anymore. So if your webmail URL is www.do.main/webmail/, and your home page is accessible under www.do.main/, even the latter one could not be loaded. BUT: Then, for the first time in my life and just for testing purposes, I used the "InPrivate" mode of IE8. What can I tell ... it worked instantly, I could load the RC login page and all other web pages of the same domain, could login into RC and work with it (while the still open parallel IE window in standard mode was still not attempting to contact the server). Huh...? Any comments and input welcome. TIA, Michael -- Michael Heydekamp Co-Admin freexp.de Düsseldorf/Germany

5 26

Sent messages not saved in Sent folder.
by CISSE Amadou 23 Apr '12

23 Apr '12

Hi, I am using roundcube with cyrus-imapd and messages sent from roundcube are not stored in the Sent folder. The messages are successfully sent with no error messages displayed. Messages sent from Thunderbird are saved to the Sent folder. Does anyone have a similar problem? Please help, I can't figure out whats causing this. Thanks. -- Amadou

1 1

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Users April 2012