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Resolved: Roundcube hangs on Sending/Saving
by Ed W 10 Sep '14

10 Sep '14

Hi, I recently ran into a problem which I'm documenting here in the hope it saves others some time (possibly also RC devs could be aware and consider logging a warning) The symptoms are that roundcube mostly works, but hangs with a Saving/Sending message at the bottom of the screen if you try and save/send. The browser is "frozen", in that you cannot click on other items on the page, and it's necessary to close the browser tab or do a full page reload to escape. The resolution was to remove security headers from my default nginx config: #add_header X-Frame-Options DENY; #add_header X-Content-Type-Options nosniff; I presume that the iframe option interferes with save/send process, hence why it breaks. I think it's not unreasonable, however, just documenting the problem here since it's a common option shown as a good default for a tightly secured webserver setup. Thanks to all developers for the excellent Roundcube product! Ed W

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Roundcube loadbalancing
by bertrand.caplet＠chunkz.net 08 Sep '14

08 Sep '14

Hey, I'm trying to have roundcube loadbalancing in 2 servers : fle.chunkz.net and ams.chunkz.net I'm using memcache to loadbalance the php sessions. I tried session_storage = php or session_storage = memcache. But none is working... I watch the cache on both servers with phpMemcachedAdmin it seems alright. But whenever it changes server for the client it says "session invalid or expired" thank you in advance, Regards, B. Caplet

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Adding a signature in Roundcube Webmail 0.9.5
by Exam Centre 05 Sep '14

05 Sep '14

Can anyone help please? I click on signature when I am composing a mail and cannot change it there. Thanks.

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RC upgrade from 0.95 to 1.0.2
by S Loewenthal 05 Sep '14

05 Sep '14

Hi, I thought I should have another shot at upgrading from 0.95 to 1.0.2 ( some months ago I tried to 1.0.1 but rolled back because it failed) This time the runinstaller script gave me this error with a broken RC installation, so I have rolled back again. I'd be grateful if somebody could tell me what this error message meant: Running update script at target... NOTICE: Obsolete config options: (You still have some obsolete or inexistent properties set. This isn't a problem but should be noticed) - 'mime_magic' Do you want me to fix your local configuration? (y/N) y . backing up the current config file(s)... . writing /www/roundcube/config/config.inc.php... Done. Your configuration files are now up-to-date! WARNING: File type detection doesn't work properly! Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again. Executing database schema update. ERROR: Error in DDL upgrade 2013061000: [1060] Duplicate column name 'expires'Updating database schema (2013061000)... [FAILED] All done. Lots of thanks, So -- wherever you go, there you are

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Body of mails not displayed v1.0.2
by Philip Rhoades 30 Aug '14

30 Aug '14

People, I have two small mails from DLink - one of which contains base64 encoding but neither display the body of the mail in RCM but they both are readable with Mutt. I've looked at the headers etc and everything looks OK to me - is anyone motivated to look at them to work out what the problem is? Thanks, Phil. -- Philip Rhoades GPO Box 3411 Sydney NSW 2001 Australia E-mail: phil(a)pricom.com.au

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When and How to cache?
by Sven Hartge 29 Aug '14

29 Aug '14

Hi! I am currently deploying Roundcube as the main webmailer for my university. So far my beta-tests with a select group of users have been very positive. But before I push Roundcube on all my users who use webmail I wondered about the caching feature. When do I use the index cache? And how do I cache? Inside my MySQL database or via a memcached instance? My webmail service does not run on the same server as the IMAP service but on a different VM and in a different network but RTT between both is below 2ms. The documentation mentions that caching may even reduce performance in some situations but does not specify which situations. So far I have not be able to experience any slowdowns or speedups while using the index cache so I don't know if I gain anything by using or not-using it. Can anyone share any experience with the cache feature to help me decide. Grüße, Sven. -- Sigmentation fault. Core dumped.

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Remove responses of configurations
by T.I. Alfresa 28 Aug '14

28 Aug '14

Good day. Sorry for my English. I'm with Roundcube version 1.0.2. I would remove the "Response" item listing of the settings. Leaving only "Preferences", "Folders" and "Identities". Since alread, thank you.

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Re: [RCU] ssl breaks roundcube ?
by ml＠ruggedinbox.com 23 Aug '14

23 Aug '14

Hi Reindl, >> in particular: >> "X-Frame-Options" => "DENY" > > why are you doing that on the webserver? Because that's the best practice! Have a look at this: https://cipherli.st On 2014-08-23 02:50, Reindl Harald wrote: > Am 23.08.2014 um 04:17 schrieb ml(a)ruggedinbox.com: >> Hi so after some testing, it looks like the lighttpd setting: >> >> setenv.add-response-header = ( >> "Strict-Transport-Security" => "max-age=63072000; >> includeSubDomains", >> "X-Frame-Options" => "DENY" >> ) >> >> in particular: >> "X-Frame-Options" => "DENY" > > why are you doing that on the webserver? > >> was causing the issue. >> >> There is some bug tracking about it and roundcube ( >> http://trac.roundcube.net/ticket/1487037 ) >> and it is also documented in the 'defaults.inc.php' file: >> >> // X-Frame-Options HTTP header value sent to prevent from >> Clickjacking. >> // Possible values: sameorigin|deny. Set to false in order to disable >> sending them >> $config['x_frame_options'] = 'sameorigin'; >> >> anyway, could you please suggest the best setting of both roundcube >> and lighttpd ? >> (should lighttpd be set to 'sameorigin' or should roundcube be set to >> 'deny' ?) > > just don't configure a webserver in a way it overrides applications > and if you do so at least only with "sameorigin"

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ssl breaks roundcube ?
by ml＠ruggedinbox.com 23 Aug '14

23 Aug '14

Hi all! We recently improved our https configuration on lighttpd: https://www.ssllabs.com/ssltest/analyze.html?d=ruggedinbox.com but something seems to have broken roundcube .. can't properly attach files, can't send emails, sometimes can't logout. We are pointing the finger at ssl because when using roundcube as a Tor hidden service (thus bypassing ssl), everything works ok and smooth. Try yourself: username: demo password: demo11 under ssl: https://ruggedinbox.com/rc as a Tor hidden service: http://s4bysmmsnraf7eut.onion/rc What do you think ? Thanks for supporting! RuggedInbox team

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Error on Moving/Copying messages from INBOX to nested folders within INBOX; works from INBOX to other Top_Level folders
by Admin DC 22 Aug '14

22 Aug '14

Hello, I first tried posting this with my gmail and didn't see it showing up on the archive. So I wanted to make sure this went through so I used a non-free email domain. If I created a duplicate thread I apologize. Now on to the issue at hand. We just oddly started experiencing this issue. We've spent quite a bit of time troubleshooting with logging increased on both our IMAP servers (Debian Wheezy 7.6 64bit with dovecot vers 2.1.7-7+deb7u1 ) I am absolutely able to reproduce this on numerous accts, even with logging up to 8 we do not see any "ERROR" or any reason why the copy and expunge would fail. Our production copy of webmail was older (0.9-rc), so I suspected possibly it was a bug or something wrong with that version, so we created a "ourwebmail-new.foo.com" domain and do an inplace upgrade on our database (to preserve our address book and other client info), with no issues on upgrade to v 1.0.2 Currently we have been diffing a successful copy/move and an unsuccessful copy/move and just cant figure out what's going on To sum up: INBOX to SOME_RANDOM_FOLDER has copy/move WORKING INBOX to SUB_FOLDER_OF_INBOX simply says "An Error Occurred: Could not move the message(s). Here's our adjustments on the config.inc.php for the new 1.0.2 version: # cat config.inc.php|egrep '^\$config' $config['db_dsnw'] = 'mysql://xxx:xxx@localhost/xxx'; $config['default_host'] = 'localhost'; $config['default_port'] = 1143; $config['smtp_server'] = 'smtp.xxx.com'; $config['support_url'] = 'http://www.xxx.com/xxx/'; $config['des_key'] = 'xxxxxxxxxxxxxxxx'; $config['product_name'] = 'webmail'; $config['plugins'] = array(); $config['language'] = 'en'; $config['spellcheck_engine'] = 'pspell'; $config['draft_autosave'] = 180; $config['enable_installer'] = false; $config['debug_level'] = 8; $config['log_driver'] = 'file'; $config['log_date_format'] = 'd-M-Y H:i:s O'; $config['syslog_id'] = 'roundcube'; $config['syslog_facility'] = LOG_USER; $config['per_user_logging'] = false; $config['smtp_log'] = true; $config['log_logins'] = false; $config['log_session'] = false; $config['sql_debug'] = false; $config['imap_debug'] = true; $config['imap_ns_personal'] = ''; Note: we tested with an imap email client (thunderbird) and could successfully copy/move within IMAP Please let me know if there's any other information I can share.

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APC cause trouble with roundcube search
by Simon Vargas 22 Aug '14

22 Aug '14

Hello I have Roundcube 0.9.5 installed on Debian 7.6. Due to it was slow I read a tuning guide which recommended installing Alternative PHP Cache for apache. ii apache2 2.2.22-13+deb7u3 amd64 Apache HTTP Server metapackage rc php-apc 3.1.13-1 amd64 APC (Alternative PHP Cache) module for PHP 5 ii php5 5.4.4-14+deb7u12 all server-side, HTML-embedded scripting language (metapackage) I installed and enabled it with pretty much default config and I think it did improve on the performance of the server but users started experiencing problem with the search function of the mails. I'm not 100% sure it was caused by APC. Errors: - Roundcube search sometimes when find messages is not able to open them - Messages which were moved from the Inbox to other folders manually are not appear there - When opening a specific letter (result of a search) it loads in another one in its body After these errors I decided removing APC and manually deleting roundcube's index files. Did anybody experience similar errors?

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Roundcube only attaches certain files
by Robert S 21 Aug '14

21 Aug '14

Hi. I seem to have found the problem (it was in error in /var/log/apache2/error_log - I was looking in /var/log/apache2/ssl_error_log) [Thu Aug 21 20:17:42 2014] [notice] Apache/2.2.27 (Unix) DAV/2 mod_ssl/2.2.27 OpenSSL/1.0.1i SVN/1.8.9 PHP/5.5.15-pl0-gentoo configured -- resuming normal operations *** Error in `/usr/sbin/apache2': free(): invalid pointer: 0x0000000001197788 *** ======= Backtrace: ========= /lib64/libc.so.6(+0x78ff3)[0x7f0552158ff3] /lib64/libc.so.6(+0x7ebb6)[0x7f055215ebb6] /lib64/libc.so.6(+0x7fd92)[0x7f055215fd92] /usr/lib64/libmagic.so.1(+0x53d3)[0x7f054b0c53d3] /usr/lib64/apache2/modules/libphp5.so(finfo_resource_destructor+0x15)[0x7f054a428db5] /usr/lib64/apache2/modules/libphp5.so(list_entry_destructor+0x4e)[0x7f054a6b308e] /usr/lib64/apache2/modules/libphp5.so(zend_hash_del_key_or_index+0x28d)[0x7f054a6b0e5d] /usr/lib64/apache2/modules/libphp5.so(_zend_list_delete+0x61)[0x7f054a6b31a1] /usr/lib64/apache2/modules/libphp5.so(zif_finfo_close+0x59)[0x7f054a428d69] I've filed a bug with Gentoo.

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Roundcube only attaches certain files
by Robert S 21 Aug '14

21 Aug '14

Thank you. I've added the following line to attachments.inc, below your highlighted line: error_log( 'Error: '.$_FILES['_attachments']['error'][$i] ); My error log gives [Thu Aug 21 20:09:01 2014] [error] [client 192.168.0.10] Error: 0, referer: https://mydomain.com.au/mailnew/?_task=mail&_id=34525533553f5c3d98798e&_act… - ie. the error code is 0 whether a file is successfully attached or not. I assume therefore that this is an apache or a php problem. Are you able to give any pointers?

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Roundcube only attaches certain files
by Robert S 18 Aug '14

18 Aug '14

This is a very odd problem. I am able to attach/upload certain files, but not others. I'm not 100% sure about the exact types, but Word documents and .PDF files seem to be OK and I've been unable to upload JPG and RTF files. When I try to upload a file in Firefox, the spinner beside the name of the file in the upload file list spins forever. When I try to upload a file in IE it gives up and gives a "file upload failed" message. Nothing appears in the logs. Could this be something to do with line length in files (eg. RTF), or perhaps binary vs text files??? Its nothing to do with the size of the files - the .RTF file is only 5kb and I can upload a 46KB Word .DOC file. Some info: roundcube 0.9.5 apache 2.2.27-r4 php 5.5.15 main.inc.php: $rcmail_config['debug_level'] = 8; php.ini (additions to default): display_errors = Off log_errors = On error_reporting = E_ALL allow_url_fopen=1 allow_url_include=1 upload_max_filesize = 20M post_max_size = 20M max_execution_time = 60

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good now
by Mark Jones 17 Aug '14

17 Aug '14

i need my working box now

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temp folder
by absolutely_free＠libero.it 16 Aug '14

16 Aug '14

Hi, I just discovered about 16GB of file ("rcmAttmnt....") on /tmp directory on my mailserver. Actually, on my config.inc.php I have: $config['temp_dir'] = 'temp/'; which is /var/www/webmail/temp in my case. On that folder, the oldest file is two days ago. On /tmp, instead, I have several file even from the last year! I think this difference is related to some upgrade that I did in the past (from 0.9.4 to 1.0.0). My question is: is it safe to delete all files in /tmp directory? Are attachment not stored in user mailboxes? Thank you

2 1

Email standards project
by madalin 16 Aug '14

16 Aug '14

Hello, I had a look http://www.email-standards.org/ and i sent myself an email to test it. Roundcube responded greatly, and the email actually DOES look like it's supposed to be. I think roundcube SHOULD be on that list with FULL SUPPORT added to it :) Maybe the coders could drop them an email or something ? -- Regards, madalin http://madalin.eu

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gpg
by James Devine 12 Aug '14

12 Aug '14

I see there's some stuff out there to handle client side gpg keys, there a good way to do server side gpg signing?

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R: Re: R: Re: Issue after upgrade
by absolutely_free＠libero.it 07 Aug '14

07 Aug '14

>----Messaggio originale---- >Da: thomas(a)roundcube.net >Data: 07/08/2014 8.54 >A: "absolutely_free(a)libero.it"<absolutely_free(a)libero.it>, "Roundcube Users mailing list"<users(a)lists.roundcube.net> >Ogg: Re: [RCU] R: Re: Issue after upgrade >> Hi Thomas, thank you very much for your reply. >> So, I added this line: >> >> $config['mime_types'] = '/etc/nginx/mime.types'; >> >> to my config.inc.php file. >> >> This is the file shipped with default nginxi's rpm, so I'll hope it's ok. > >Thanks for the info. Maybe we could add this path to the default >locations which are checked. Hi Thomas, I saw this message: WARNING: Mimetype to file extension mapping doesn't work properly! Please check the 'mime_types' config option and run this script again. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ After fixing "mime_types" I ran again installto.sh script but I got this error: # ./bin/installto.sh /var/www/horde/ ERROR: Installation at target location is up-to-date! Is it all ok?

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R: Re: Issue after upgrade
by absolutely_free＠libero.it 07 Aug '14

07 Aug '14

>----Messaggio originale---- >Da: thomas(a)roundcube.net >Data: 05/08/2014 20.07 >A: "absolutely_free(a)libero.it"<absolutely_free(a)libero.it>, "Roundcube Users mailing list"<users(a)lists.roundcube.net> >Ogg: Re: [RCU] Issue after upgrade ... >This is a webserver issue where Roundcube is unable to find the >mime.types mapping file in one of the standard locations. Thus find or >download the file and add a $config['mime_types'] entry to >/var/www/webmail.domain.it/config/config.inc.php containing the >absolute path to the mime.types file. Hi Thomas, thank you very much for your reply. So, I added this line: $config['mime_types'] = '/etc/nginx/mime.types'; to my config.inc.php file. This is the file shipped with default nginxi's rpm, so I'll hope it's ok. The problem is: when I click on a PDF attachment, I don't see it in the "preview window". I see message "loading data" but it never completes. In your opinion is it a mime related issue? Regards

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Issue after upgrade
by absolutely_free＠libero.it 05 Aug '14

05 Aug '14

Hi, I just upgraded from 1.0.1 to 1.0.2 I used ./bin/installto.sh script from shell. I got this warning: Running update script at target... NOTICE: Obsolete config options: (You still have some obsolete or inexistent properties set. This isn't a problem but should be noticed) - 'mime_magic' Do you want me to fix your local configuration? (y/N) y . backing up the current config file(s)... . writing /var/www/webmail.domain.it/config/config.inc.php... Done. Your configuration files are now up-to-date! WARNING: Mimetype to file extension mapping doesn't work properly! Please check the 'mime_types' config option and run this script again. Executing database schema update. This instance of Roundcube is up-to-date. Have fun! All done. How can I manage this? It's a config.php issue or web server issue? Thank you

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Re: [RCU] Roundcube and Firefox 31
by Martin Wodrich 04 Aug '14

04 Aug '14

Am 04.08.2014 10:43, schrieb Reindl Harald: >> No Answer a week? > > maybe because nobody has that problem? Maybe. > maybe because the javascript console is *global* and after opened > shows any errors and warnings from any window, frame and iframe It show absolute nothing. -- Mit freundlichen Grüßen Martin Wodrich

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Roundcube and Firefox 31
by Martin Wodrich 04 Aug '14

04 Aug '14

I can't write messages with both of our Roundcube Installation (1.0.2 and GIT-master) if I use Firefox 31 as my browser. In both of our installtions the attachment area overlaps the edit-area. -- Mit freundlichen Grüßen Martin Wodrich

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quota and function.js
by Noel Butler 31 Jul '14

31 Jul '14

Hi, Anyone know of a config setting to alter quota limit_high / limit_mid values? I can change them for now in functions.js but hoping to avoid that for case of overwrites in updates. thanks

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Update 1.0.2 released
by Thomas Bruederli 29 Jul '14

29 Jul '14

Dear Roundcube users We're proud to announce the second service release to update the stable version 1.0 of Roundcube webmail. It contains some bug fixes and improvements we considered important for the long term support branch of Roundcube. See the full changelog here: http://trac.roundcube.net/wiki/Changelog It's considered stable and we recommend to update all productive installations of Roundcube with this version. Download it from http://roundcube.net/download. Please do backup before updating! Kind regards, Thomas

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