CAUTION: This email originated outside of the BHARAT ELECTRONICS. AVOID CLICKING on links or attachments unless you are certain the sender is trustworthy and the content is secure.

On 01/08/2025 18:53, Rajesh G L via Users wrote:

Larry skin

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Regards,
Rajesh G L
IS/Unified Communications
Phno : 24499 / 080-22195840

On 2025-08-01 14:18, Noel Butler via Users wrote:

CAUTION: This email originated outside of the BHARAT ELECTRONICS. AVOID CLICKING on links or attachments unless you are certain the sender is trustworthy and the content is secure.

On 31/07/2025 15:59, Rajesh G L via Users wrote:

Forward button symbol (right arrow) in the "Subject" which reflects once mail is forwarded is missing for few mails. I have attached screenshot of mail with forward symbol.

I am not seeing any errors in the logs.

This issue is intermittent happening only for few mails.

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Regards,
Rajesh G L
IS/Unified Communications
Phno : 24499 / 080-22195840

On 2025-07-31 11:09, list--- via Users wrote:

CAUTION: This email originated outside of the BHARAT ELECTRONICS. AVOID CLICKING on links or attachments unless you are certain the sender is trustworthy and the content is secure.

We use roundcube 1.5.11v with dovecot imap server. After upgrading to 1.5.11v , users are facing issues while forwarding mails , forward symbol is missing.
This issue is intermittent happening only for few mails.

I don't understand the issue you are having. What is a "forward symbol"?

Where are you supposed to see a "forward symbol"? In the email body? In the headers? In a roundcube menu? On a button?

What exactly is the issue? What breaks or doesn't happen? What errors are given? What is expected to happen that doesn't?
_______________________________________________

What skin those accounts using?

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Regards,
Noel Butler

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OK, using "Larry" I just forwarded your reply to my private email, and RC shows forwarded with the right arrow.

with that frame open, use chromes "inspect" , this is pretty good at showing the red errors, usually, I find when things don't show it's because of some change in the CSP, or like this, it could be the clients environment, have them try a different modern browser.

I also suggest you check webmail_root/logs/ directory for error logs etc. also check web servers logs, check the access and error log.

Regards,
Noel Butler

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