On 05/01/2012 15:55, Michael Heydekamp wrote:
Serious question: Do you have several hundred users on your server and you have RC just installed but probably not widely used, because your several hundred users are mainly or exclusively using their local mail client (as most of the subscribers to this list, given the "User-Agent" and "X-Mailer" headers I'm seeing)...? Or are these several hundred users really using RC only and all day?
No, I have over 2,000 accounts total, 1600+ are webmail users, and typically 4-500 connected at any given time during the work day. We don't encourage local clients in the organization, so most use Roundcube exclusively.
I'm using RC only and all day, no local mail client installed at all, that may be a difference.
I also use RC exclusively, and have for more than three years now.
And if all of your users should be using RC only and all day (which would surprise me), how can you be sure that they do not experience any session timeouts at all? Because your log files are telling you that, or just because they don't report anything? If the latter - well ... users, you know? ;)
Trust me, my users are whiners. If there were timeouts, I'd know. But I've checked the logs to verify, no session timeouts.
At least, there have been several reports of session timeouts from several other users/administrators besides me here. So there seems to be an issue.
I'm not trying to imply there's no problem, but simply stating that these issues are far from universal, which would lead me to think about your environment.
I've been personally been using the latest svn
Well, that's not 0.7.2 stable then, right?
All of my normal users are on 0.7.2-stable, but I myself am currently testing the latest svn in preparation for roll-out once 0.8 goes stable.
JFTR of this list as of today:
Server-side:
- dedicated server i386/64bit under Debian GNU/Linux 6.0 (Squeeze)
- Dovecot 1.2.15
- Apache 2.2.16
- PHP 5.3.3
- All services running on the same machine, no encryption, no proxy
Locally:
Win7/64 IE8
Both 0.7.2 and svn are hosted on the same server (RHEL5, Apache 2.2.3, PHP 5.3.3). IMAP is on a separate server (also RHEL5, sendmail, Dovecot 1.1.4).
I'm testing mine against both Win7/32 & Mac OS10.7, using primarily Safari & Firefox (on both platforms).
-- Arne Berglund System Administrator, Internet Services Lane Education Service District Eugene, OR ____________