You will have to check the imap server logs and roundcube logs. I'm positive there will be something usefull there.

2010/3/8 Jonas Fornander <support@netwood.net>

Thanks for your reply.

 

The mailbox size can't be the issue because this happens even for new mail accounts with no messages.

I have the mailbox size set to 2GB but can't still delete any new messages.

 

Cheers,
Jonas Fornander
System Administrator
Netwood Communications,LLC
Tel: 310-442-1530 Fax: 310-496-0712
"Find Out Why We're Better"
*************************************
Now offering Fiber Optic Internet service
throughout the continental USA. Speeds
start at 5Mbps/2Mbps. Go to www.netwood.net
and fill in a prequal request.
*************************************
"Home is where my computer is"

 

From: Eden Caldas [mailto:edencaldas@gmail.com]
Sent: Monday, March 08, 2010 12:03 PM
To: Jonas Fornander
Cc: users@lists.roundcube.net
Subject: Re: [RCU] Can't delete messages

 

Maybe the user's mailbox is full and when roundcube tries to move the message from inbox to trash it gets an quota error from the imap server. Try to free some space deleting messages directly from the filesystem and then try again to move them to trash using roundcube.

2010/3/8 Jonas Fornander <support@netwood.net>

I have installed the latest version of RoundCube on an Ubuntu server.

When I try to delete messages - move them to the Trash folder - nothing
happens.
Is there some permission settings that I have missed or something else?

Any ideas are very appreciated.

Thanks.

Cheers,
Jonas Fornander
System Administrator
Netwood Communications,LLC
Tel: 310-442-1530 Fax: 310-496-0712
"Find Out Why We're Better"
*************************************
Now offering Fiber Optic Internet service
throughout the continental USA. Speeds
start at 5Mbps/2Mbps. Go to www.netwood.net
and fill in a prequal request.
*************************************
"Home is where my computer is"


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