It appears the session expiration issues were occurring when roundcube had problems talking to the imap server, either slow responsiveness or blatant error.  Is there a way to prevent roundcube from closing the session when an imap error occurs, or at least increase the timeout value waiting for a response?<br>
<br><div class="gmail_quote">On Wed, Feb 15, 2012 at 10:48 AM, Jernej Porenta <span dir="ltr">&lt;<a href="mailto:jernej.porenta@arnes.si">jernej.porenta@arnes.si</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im"><br>
On Feb 15, 2012, at 5:08 PM, James Devine wrote:<br>
<br>
&gt; Any idea how I might verify what the problem is?  I&#39;m not seeing anything popping up in the error logs and I&#39;m not able to reproduce this myself, I&#39;m going off reports from customers<br>
<br>
</div>I believe that you should check the invalid session information in the roundcube log:<br>
Feb 15 18:38:49 a roundcube: Aborted session 1fkpva9li86orrd9lo0dlvlur3; no valid session data found<br>
Feb 15 18:40:19 a roundcube: Aborted session tv251jg03u5velh2t40om7tlg0; no valid session data found<br>
<br>
But i don&#39;t know how to reproduce the issue. It might even be the customer browser issue...<br>
<br>
Cheers, Jernej<br>
<br>
<br>
<br>
</blockquote></div><br>