I actually have no clue as to how to go about checking that.




-----Original Message-----
From: mett <mett@pmars.jp>
To: users <users@lists.roundcube.net>
Sent: Fri, Mar 14, 2014 8:33 pm
Subject: Re: [RCU] &#39; in body of Emails

Hi,

Could you confirm that all your stack is running UTF-8 properly?

As Adam said it is one of the first step to take in order to nail
down the root cause of your problem.

HTH

n Thu, 13 Mar 2014 10:59:19 -0400 (EDT)
Denny Jones <lhwebtek@aol.com> wrote:

> I found the cause of the issue but not a solution.
> 
> If I have "Check spelling before sending a message" turned on in the
> preferences, when the spell checker flags a word it changes the
> apostrophies to "&#39;". The problem is it doesn't happen on every
> message. I haven't been able to find a pattern yet. I noticed it on a
> message that the user received from the NY Times. It was a full HTML
> message of an article. maybe the message had something in it that
> caused the behavior? Looking at the source, I can't find anything
> that points to the cause.
> 
> Argh!!
> 
> 
> 
> 
> 
> 
>  
> 
>  
> 
> -----Original Message-----
> From: Adam Horner <adam@horner.org.uk>
> To: Roundcube Users mailing list <users@lists.roundcube.net>
> Sent: Sat, Mar 8, 2014 8:25 am
> Subject: Re: [RCU] &#39; in body of Emails
> 
> 
> 
> Something somewhere is converting an apostrophe into the HTML
> equivalent (http://en.wikipedia.org/wiki/Apostrophe#Unicode). I saw
> this a long time back with one of my users and accented characters,
> but I can’t remember which component was the culprit, but it was
> fixed on my end.
> 
> 
> To rule out your side of the email transaction, ensure that
> everything in your stack, for example browser, php, apache, mail
> transfer agent (sendmail/postfix), mail server
> (dovecot/courier/cyrus/qmail) and any other filters that operate on
> the mail content (anti-virus,spam-filter) all handle UTF (unicode)
> correctly, in my case that meant standardising on UTF8 throughout my
> stack. Even when you have done all that, you may find it is something
> out of your hands, like the webmail service that your customer/user
> recipient is using.
> 
> 
> That’s a really broad answer, but I hope it helps a little.
> 
> 
> 
> Thanks,
> Adam.
> 
> 
> 
> 
> 
> On 7 Mar 2014, at 21:44, Denny Jones <lhwebtek@aol.com> wrote:
> 
> 
> Hello,
> 
> I have a server running QmailToaster and Roundcube Webmail .0.9.5
> 
> I have one user who gets her apostrophies replace with &#39;
> 
> No other users complain of this. I can't reproduce the issue. The
> only way she knows it's happened is when the user replies back to
> her. I think it's happening on the other end but before I start
> directing the blame else where I want to know if anyone else has seen
> this issue.
> 
> Thoughts?
> 
> Denny
> 
> 
> 
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> 
> 
> 
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>  

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