On Sat, Aug 10, 2013 at 8:20 AM, David Carter dpc22@cam.ac.uk wrote:
On Fri, 9 Aug 2013, David Carter wrote:
Slightly more alarmingly we have had one report (and only one report to date) where the Send button only works intermittently,
A bit of experimentation last night demonstrates that if someone clicks "Send" after a login session has expired then roundcube just sits there with a spinning "sending" icon at the bottom left.
Hmm, sessions should not expire while somebody has an active window and is still typing a message. This is the real issue that needs to be investigated and resolved. But you already mentioned that the memcache fix is applied in your deployment, right?
The user doesn't get to see a popup alert to explain what has happened (although on the positive side it doesn't just throw away the message).
Wow, I didn't know that the a popup blocker also blocks inline HTML dialogs... The webmail should probably be white-listed in your Firefox installations.
I imagine that is what is being reported here. While the KeepAlive stuff seems to be working, I imagine that it is quite common for people to close up their laptop and move to another room before continuing a message.
Aha!
Saving the message as a draft will likely help these people even when the session expires. But we also have another "helper" planned for this: http://trac.roundcube.net/ticket/1488925
~Thomas