On Fri, Oct 17, 2008 at 02:52:39PM -0400, Eric wrote:
This has happened to 3 of my users now. We do not permit external IMAP or POP3 access; only Roundcube for these users. IMAP is served via Dovecot 1. I'm on the most recent release of Roundcube.
Three users now have had their inboxes completely wiped out. The first two times I wrote it off that the user probably clicked their folder and clicked Empty without really paying attention. Three, though, is a magic number...
Has anyone else seen this?
I have, yes - but I hadn't actually lost my inbox, it had just got corrupted somehow. I looked in the files on the server (/var/mail/auser in my case) and saw they still had content in them. I think to fix it I did the following...
- Opened their inbox in mutt which seemed to load it fine although RC couldn't ('mutt -f /var/mail/auser')
- Save all messages to a new folder (tag each with 't', then save all tagged with ';s' and select file '/var/mail/auser.new')
- Then moved the old file somewhere as backup (mv /var/mail/auser /var/mail/auser.old
- Move the new one into place (mv /var/mail/auser.new /var/mail/auser)
It's a bit of a hack job, but it worked for me and I don't think I lost any messages.
Cheers Alex