thanks Vincent for your answer

To your second question, you may want to look into Roundcube logging, f.e.

I got the following, but it doesn't help me on...

506# tail roundcube/logs/errors
...
[08-Oct-2018 14:32:12 +0200]: <345va73k> PHP Error: Failed to create new user in /home/.sites/106/site3/web/roundcube/program/lib/Roundcube/rcube_user.php on line 688 (POST /roundcube/?_task=login&_action=login)
[08-Oct-2018 14:32:12 +0200]: <345va73k> PHP Error: Failed to create a user record. Maybe aborted by a plugin? in /home/.sites/106/site3/web/roundcube/program/include/rcmail.php on line 652 (POST /roundcube/?_task=login&_action=login)
[08-Oct-2018 15:37:11 +0200]: <345va73k> DB Error: [1364] Field 'alias' doesn't have a default value (SQL Query: INSERT INTO `users` (`created`, `last_login`, `username`, `mail_host`, `language`) VALUES (now(), now(), 'arcgraph', 'www.arcgraphics.ch', 'en_US')) in /home/.sites/106/site3/web/roundcube/program/lib/Roundcube/rcube_db.php on line 543 (POST /roundcube/?_task=login&_action=login)[08-Oct-2018 15:37:11 +0200]: <345va73k> PHP Error: Failed to create new user in /home/.sites/106/site3/web/roundcube/program/lib/Roundcube/rcube_user.php on line 688 (POST /roundcube/?_task=login&_action=login)
[08-Oct-2018 15:37:11 +0200]: <345va73k> PHP Error: Failed to create a user record. Maybe aborted by a plugin? in /home/.sites/106/site3/web/roundcube/program/include/rcmail.php on line 652 (POST /roundcube/?_task=login&_action=login)
logs/errors lines 1-18/18 (END)
507#

I don't know why this 'alias' field shows up here, I uninstalled and reinstalled RG, the database seems okay after bin/updatedb.sh --package roundcube --dir=./SQL and after bin/update.sh --package roundcube --dir=./SQL, it wished me Have fun! :-(

Any clue?

Thank you and best regards

$config['per_user_logging'] = true;
$config['log_session'] = true;
$config['log_logins'] = true;
$config['debug_level'] = 4;
$config['sql_debug'] = true;
$config['imap_debug'] = true;
$config['imap_log_session'] = true;
$config['ldap_debug'] = true;
$config['smtp_log'] = true;
$config['smtp_debug'] = true;

This may help you retrieve more specific error codes

Kr,
Vincent

On 2018-10-08 14:06, Meaulnes Legler @ roundcube wrote:

dear RoundCubers

it's me again, I still cannot login after an update to version 1.3.7... After googling the necessary bin/updatedb.sh params, I got:

497# bin/update.sh --package roundcube --dir=./SQL
What version are you upgrading from? Type '?' if you don't know.
?
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.
Executing database schema update.
Updating database schema (2013011000)... [OK]
Updating database schema (2013042700)... [OK]
Updating database schema (2013052500)... [OK]
Updating database schema (2013061000)... [OK]
Updating database schema (2014042900)... [OK]
Updating database schema (2015030800)... [OK]
Updating database schema (2015111100)... [OK]
Updating database schema (2016081200)... [OK]
Updating database schema (2016100900)... [OK]
Updating database schema (2016112200)... [OK]
This instance of Roundcube is up-to-date.
Have fun!
498#

I was all exited thinking it would work now, but it I didn't :-( Still get the « /!\ Login failed » error with the correct credentials.

I uninstalled and reinstalled RC and went thru the same procedures -- no success.

2nd question: how can I get more specific error messages as just a lapidary « /!\ Login failed » ?

Thank you and best regards

Meaulnes Legler
Zurich, Switzerland

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Vincent Van Houtte