On 01/16/2013 09:37 PM, Michael Heydekamp wrote:
- Most users are used to simply click on the Reply button, as they can
expect that a "Reply-To:" header will be respected. They can't know that this isn't (always) the case in Roundcube. And even if they would know it (and if they would be aware of the logic): They can't even see the "Mail-Reply-To:" header, unless they would take a look into the source of the message.
"Reply" is a reply to the message sender in all mail clients. Sender is an address from (Mail-Reply-To in supporting clients or) Reply-To or
From header in this order.
- Even if you are used to use the Reply-all button by just clicking on it,
you still don't reply to all. That's even more strange. By clicking this button, I already stated that I want to reply to all addresses, why do I need to emphasize it again (and even more) by selecting one of two choices?
You should know that we have smart reply-all button. When mailing list is detected it uses Reply-List mode until you decide to choose Reply-All from button menu. This is for convenience, because in most cases you want to reply to the list not to all. No one wants receiving message duplicates.
http://trac.roundcube.net/ticket/1488638 http://trac.roundcube.net/ticket/1488734