When I receive email from certain people (mainly people with email accounts at hotmail.com) I end up getting a blank email with no body text. The only way that I can see the body of the text is to hit the forward or reply buttons to get into the compose email editor. The text shows up just fine there. In the roundcube viewer (preview pane) there is no text except for the signature section that hotmail.com adds on to each email. I am thinking that this is a HTML formatted message and for some reason the HTML portion is not displaying.
I also tested to see if the text was just the same color as the background (by performing a "Select All" to highlight it), but it is not there. Any ideas?
Thanks!
List info: http://lists.roundcube.net/users/
Keith Schonrock wrote:
When I receive email from certain people (mainly people with email accounts at hotmail.com) I end up getting a blank email with no body text. The only way that I can see the body of the text is to hit the forward or reply buttons to get into the compose email editor. The text shows up just fine there. In the roundcube viewer (preview pane) there is no text except for the signature section that hotmail.com adds on to each email. I am thinking that this is a HTML formatted message and for some reason the HTML portion is not displaying.
I also tested to see if the text was just the same color as the background (by performing a "Select All" to highlight it), but it is not there. Any ideas?
Some sample messages would help here.
You can upload the complete message source to http://testing.roundcube.net/ and post the Upload-ID here again.
~Thomas _______________________________________________ List info: http://lists.roundcube.net/users/
On Wed, 24 Dec 2008 15:31:44 +0100, Thomas Bruederli roundcube@gmail.com wrote:
Keith Schonrock wrote:
When I receive email from certain people (mainly people with email accounts at hotmail.com) I end up getting a blank email with no body text. The only way that I can see the body of the text is to hit the forward or reply buttons to get into the compose email editor. The text shows up just fine there. In the roundcube viewer (preview pane) there is no text except for the signature section that hotmail.com adds on to each email. I am thinking that this is a HTML formatted message and for some reason the HTML portion is not displaying.
I also tested to see if the text was just the same color as the background (by performing a "Select All" to highlight it), but it is not there. Any ideas?
I have an issue with mails coming from a certain address that aren't rendered at all in RoundCube. The only way to read the contents of the mail is to open the mail by double clicking it from the list. When it's opened, the body is still empty. The message headers are all correct, though. When I select "Show source", the entire message is printed and I can finally read the contents.
The only strange thing about those mails I can think of are the lines right before the body in plain text starts:
This is a multipart message in MIME format.
--=_alternative 002C0F93C125753F_= Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit
After the plain text body, the body is repeated in HTML. _______________________________________________ List info: http://lists.roundcube.net/users/
Again, message source snippets are worthless for us. We need the full message source in order to test and find the bug. So please go to http://testing.roundcube.net/ and upload your sample message. Then post the Upload-ID here and we'll catch it.
~Thomas
Tristan Terpelle wrote:
I have an issue with mails coming from a certain address that aren't rendered at all in RoundCube. The only way to read the contents of the mail is to open the mail by double clicking it from the list. When it's opened, the body is still empty. The message headers are all correct, though. When I select "Show source", the entire message is printed and I can finally read the contents.
The only strange thing about those mails I can think of are the lines right before the body in plain text starts:
This is a multipart message in MIME format.
--=_alternative 002C0F93C125753F_= Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit
After the plain text body, the body is repeated in HTML.
List info: http://lists.roundcube.net/users/
Upload-ID 20090126_124151_3
I've replaced a few addresses with 1234@1234.com to protect the privacy of the sender.
The problem is perfectly reproducable: whenever I get an email from this sender, RoundCube will not show it at all in the reader pane.
On Thu, 22 Jan 2009 12:51:16 +0100, Thomas Bruederli roundcube@gmail.com wrote:
Again, message source snippets are worthless for us. We need the full message source in order to test and find the bug. So please go to http://testing.roundcube.net/ and upload your sample message. Then post
the
Upload-ID here and we'll catch it.
~Thomas
Tristan Terpelle wrote:
I have an issue with mails coming from a certain address that aren't rendered at all in RoundCube. The only way to read the contents of the mail is to open the mail by double clicking it from the list. When it's opened, the body is still empty. The message headers are all correct, though. When I select "Show source", the entire message is printed and I can finally read the contents.
The only strange thing about those mails I can think of are the lines right before the body in plain text starts:
This is a multipart message in MIME format.
--=_alternative 002C0F93C125753F_= Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit
After the plain text body, the body is repeated in HTML.
List info: http://lists.roundcube.net/users/
Tristan Terpelle wrote:
Upload-ID 20090126_124151_3
I've replaced a few addresses with 1234@1234.com to protect the privacy of the sender.
The problem is perfectly reproducable: whenever I get an email from this sender, RoundCube will not show it at all in the reader pane.
A buggy header:
Content-Type: multipart/alternative; boundary="=_alternative 0034E23CC1257544_="
I think \n in boundary is not allowed. Checked with dovecot. Server is unable to create proper BODYSTRUCTURE for that mail.
Tristan Terpelle wrote:
I've replaced a few addresses with 1234@1234.com to protect the privacy of the sender.
Off-topic, but relevant nonetheless - why not use the RFC recommended domain names http://en.wikipedia.org/wiki/Example.com in examples instead of valid domain names like 1234.com?
- cheers,
Siddharth. _______________________________________________ List info: http://lists.roundcube.net/users/
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A.L.E.C -
Keith Schonrock -
Siddharth Deshpande -
Thomas Bruederli -
Tristan Terpelle