This has happened to 3 of my users now. We do not permit external IMAP or POP3 access; only Roundcube for these users. IMAP is served via Dovecot 1. I'm on the most recent release of Roundcube.
Three users now have had their inboxes completely wiped out. The first two times I wrote it off that the user probably clicked their folder and clicked Empty without really paying attention. Three, though, is a magic number...
Has anyone else seen this? _______________________________________________ List info: http://lists.roundcube.net/users/
On Fri, Oct 17, 2008 at 02:52:39PM -0400, Eric wrote:
This has happened to 3 of my users now. We do not permit external IMAP or POP3 access; only Roundcube for these users. IMAP is served via Dovecot 1. I'm on the most recent release of Roundcube.
Three users now have had their inboxes completely wiped out. The first two times I wrote it off that the user probably clicked their folder and clicked Empty without really paying attention. Three, though, is a magic number...
Has anyone else seen this?
I have, yes - but I hadn't actually lost my inbox, it had just got corrupted somehow. I looked in the files on the server (/var/mail/auser in my case) and saw they still had content in them. I think to fix it I did the following...
- Opened their inbox in mutt which seemed to load it fine although RC couldn't ('mutt -f /var/mail/auser')
- Save all messages to a new folder (tag each with 't', then save all tagged with ';s' and select file '/var/mail/auser.new')
- Then moved the old file somewhere as backup (mv /var/mail/auser /var/mail/auser.old
- Move the new one into place (mv /var/mail/auser.new /var/mail/auser)
It's a bit of a hack job, but it worked for me and I don't think I lost any messages.
Cheers Alex
Alex Walker wrote:
On Fri, Oct 17, 2008 at 02:52:39PM -0400, Eric wrote:
This has happened to 3 of my users now. We do not permit external IMAP or POP3 access; only Roundcube for these users. IMAP is served via Dovecot 1. I'm on the most recent release of Roundcube.
Three users now have had their inboxes completely wiped out. The first two times I wrote it off that the user probably clicked their folder and clicked Empty without really paying attention. Three, though, is a magic number...
Has anyone else seen this?
I have, yes - but I hadn't actually lost my inbox, it had just got corrupted somehow. I looked in the files on the server (/var/mail/auser in my case) and saw they still had content in them. I think to fix it I did the following...
- Opened their inbox in mutt which seemed to load it fine although RC couldn't ('mutt -f /var/mail/auser')
- Save all messages to a new folder (tag each with 't', then save all tagged with ';s' and select file '/var/mail/auser.new')
- Then moved the old file somewhere as backup (mv /var/mail/auser /var/mail/auser.old
- Move the new one into place (mv /var/mail/auser.new /var/mail/auser)
It's a bit of a hack job, but it worked for me and I don't think I lost any messages.
I plan to migrate to Dovecot soon from Courier. What is your exact version of Dovecot? What distribution? -- Dennis _______________________________________________ List info: http://lists.roundcube.net/users/
On Mon, Oct 20, 2008 at 03:42:56PM +0400, Dennis P. Nikolaenko wrote:
I plan to migrate to Dovecot soon from Courier. What is your exact version of Dovecot? What distribution?
Not sure how you knew I was using dovecot, but I am :) It's version 1.0.rc15-2etch4 on Debian Etch (as you can guess from the end of the version number no doubt).
I haven't experienced this problem recently, so I can't vouch that this is the exact version that I had the issue with.
Cheers Alex
-
Alex Walker -
Dennis P. Nikolaenko -
Eric