The reason it was not working is another IMAP session (Thunderbird) was also connected to the same account. Thunderbird was getting the new mail notifcations first, so RCU was missing out. Since users leave their computers on at the office when the go home and very often don't close their email clients, this doesn't work well. Any suggestions what I can do to work around this?

Erik

Erik Osterman wrote:

If I send an email to an account, it appears Round Cube doesn't update it's message cache. Even if I log out and back in again, the message never appears in the Inbox. Further more, if I drag a message into another folder, the message count increases (visually), but I don't see the message appear in the folder. Seems like the two are related.

Best,

Erik _______________________________________________ List info: http://lists.roundcube.net/users/

List info: http://lists.roundcube.net/users/

Sure, we could do something like that... But I can have multiple Thunderbird sessions open to the same account and all of them detect new messages. We've been using Horde/IMP, which did not have this problem. I don't understand why RCU cannot work the same.

Erik

Earnie Boyd wrote:

Force the Thunderbird sessions to timeout. Create a Desktop Compliance document that states what is expected of the employees. My company information security policy wants the users to reboot before leaving for the day and leave the desktop computers on. This way they can SMS push updates and patches while the users are away.

Earnie -- http://for-my-kids.com/ -- http://give-me-an-offer.com/

---

List info: http://lists.roundcube.net/users/

List info: http://lists.roundcube.net/users/

Ok, I lied. There are dupes, just much further down in the history. Back to the drawing board.

Erik Osterman wrote:

I changed the following in program/steps/mail/check_recent.inc of rev 805

Line 28: if ($recent_count = $IMAP->messagecount(NULL, 'UNSEEN', TRUE)) Line 43: // if ($header->recent)

and now it all works like a charm. No dupes and messages seen by other IMAP clients can also be seen in RCU.

Best,

Erik Osterman

Erik Osterman wrote:

...

Sure, we could do something like that... But I can have multiple Thunderbird sessions open to the same account and all of them detect new messages. We've been using Horde/IMP, which did not have this problem. I don't understand why RCU cannot work the same.

Erik

Earnie Boyd wrote:

...

Force the Thunderbird sessions to timeout. Create a Desktop Compliance document that states what is expected of the employees. My company information security policy wants the users to reboot before leaving for the day and leave the desktop computers on. This way they can SMS push updates and patches while the users are away.

Earnie -- http://for-my-kids.com/ -- http://give-me-an-offer.com/

---

List info: http://lists.roundcube.net/users/

---

List info: http://lists.roundcube.net/users/

---

---

List info: http://lists.roundcube.net/users/

List info: http://lists.roundcube.net/users/