Hi,
I've just recently installed roundcube on a Fedore Core 4 systems running the latest version of cPanel. All is well in terms of using roundcube except I don't seem to be able to save preferences. I have had a quick look around but am unable to find any obvious errors in error log.
Now, given that roundcube is installed on a cPanel system, which requires a bit of mucking around, I realise it is a long shot contacting the mailing list - though perhaps I am lucky and somone has come across this before.
Install $dir: /usr/local/cpanel/base/roundcube
Able to access /webmail via cPanel or with the use of cPanel proxy via webmail.domain.com Either way of accessing roundcube has the same affect in that I can't save, time-zone or any of the other preferences.
Error in browser: The server was not able to find the document (/roundcube/) you requested. Please check the url and try again. You might also want to report this error to your webhost.
No errors in /usr/local/cpanel/base/roundcube/logs/errors No errors in /usr/local/apache/domlogs/webmail.domain No errors in apache-ssl or apache access/error logs
Any thoughts/ideas?
rgs,
Dan
Which version of RC have you installed? 1.0b? If so, have you installed the two diff patches that are referenced at http://sourceforge.net/forum/forum.php?forum_id=543557 ? Also, do you have main.inc.php set to allow the creation of new users?
One other thing to look at, which database program are you using? Can you browse your sql database and see if there are any users stored in the database?
On 3/19/06, Buchner, Daniel Daniel.Buchner@team.telstra.com wrote:
Hi,
I've just recently installed roundcube on a Fedore Core 4 systems running the latest version of cPanel. All is well in terms of using roundcube except I don't seem to be able to save preferences. I have had a quick look around but am unable to find any obvious errors in error log.
Now, given that roundcube is installed on a cPanel system, which requires a bit of mucking around, I realise it is a long shot contacting the mailing list - though perhaps I am lucky and somone has come across this before.
Install $dir: /usr/local/cpanel/base/roundcube
Able to access /webmail via cPanel or with the use of cPanel proxy via webmail.domain.com Either way of accessing roundcube has the same affect in that I can't save, time-zone or any of the other preferences.
Error in browser: The server was not able to find the document (/roundcube/) you requested. Please check the url and try again. You might also want to report this error to your webhost.
No errors in /usr/local/cpanel/base/roundcube/logs/errors No errors in /usr/local/apache/domlogs/webmail.domain No errors in apache-ssl or apache access/error logs
Any thoughts/ideas?
rgs,
Dan
-- Dan Schaper
Hi Dan,
thanks for the quick reply.
As per the link you sent I have disabled line 82 @ /usr/local/cpanel/base/roundcube/program/include/main.inc - still no change in behaviour. ;(
RC Version;
RCMAIL_VERSION', '0.1-20060220
cPanel Versions;
WHM 10.8.0 cPanel 10.8.1-C112 http://202.157.179.137:2086/scripts2/upcpform
Fedora i686 - WHM X v3.1.0
MySQL;
I've had a look at the identities and user tables.
mysql> select * from identities; +-------------+---------+-----+----------+---------+--------------+-------------------------+----------+-----+-----------+ | identity_id | user_id | del | standard | name | organization | email | reply-to | bcc | signature | +-------------+---------+-----+----------+---------+--------------+-------------------------+----------+-----+-----------+ | 1 | 1 | 0 | 1 | | | daniel@blahblah.com | | | | | 2 | 2 | 0 | 1 | | | brad@blahblah.com | | | | | 3 | 3 | 0 | 1 | | | brad@blahblah.com | | | | | 4 | 4 | 0 | 1 | | | sarah@blahblah.com | | | | | 5 | 5 | 0 | 1 | | | marion@blahblah.com | | | | | 6 | 6 | 0 | 1 | michael | | michael@ | | | | +-------------+---------+-----+----------+---------+--------------+-------------------------+----------+-----+-----------+
This is the more interesting part since there seems to be one user who has his pref. set - except he doesn't have any details associated with the account:
mysql> select * from users; +---------+-------------------------+-----------+-------+---------------------+---------------------+----------+---------------------------------------------------------------------------------------------+ | user_id | username | mail_host | alias | created | last_login | language | preferences | +---------+-------------------------+-----------+-------+---------------------+---------------------+----------+---------------------------------------------------------------------------------------------+ | 1 | daniel@solaris.net.au | localhost | | 2006-03-17 20:37:42 | 2006-03-20 15:02:00 | en_US | | | 2 | brad@solaris.net.au | localhost | | 2006-03-17 20:43:55 | 2006-03-17 20:43:55 | en_US | | | 3 | brad@aulink.net | localhost | | 2006-03-17 21:11:37 | 2006-03-17 21:11:37 | en_US | | | 4 | sarah@solaris.net.au | localhost | | 2006-03-18 02:33:27 | 2006-03-18 02:33:27 | en_US | | | 5 | marion@birthwell.com.au | localhost | | 2006-03-18 09:59:06 | 2006-03-20 15:16:01 | en_US | | | 6 | michael | localhost | | 2006-03-20 14:19:00 | 2006-03-20 14:19:00 | en_US | a:4:{s:8:"timezone";d:10;s:8:"pagesize";i:40;s:11:"prefer_html";b:1;s:10:"prettydate";b:1;} | +---------+-------------------------+-----------+-------+---------------------+---------------------+----------+---------------------------------------------------------------------------------------------+
Dan
On Mon, 2006-03-20 at 15:36 +1100, Dan Schaper wrote:
Which version of RC have you installed? 1.0b? If so, have you installed the two diff patches that are referenced at http://sourceforge.net/forum/forum.php?forum_id=543557 http://sourceforgenet/forum/forum.php?forum_id=543557 ? Also, do you have main.inc.php set to allow the creation of new users?
One other thing to look at, which database program are you using? Can you browse your sql database and see if there are any users stored in the database?
On 3/19/06, Buchner, Daniel Daniel.Buchner@team.telstra.com wrote:
Hi,
I've just recently installed roundcube on a Fedore Core 4 systems running the latest version of cPanel. All is well in terms of using roundcube except I don't seem to be able to save preferences. I have had a quick look around but am unable to find any obvious errors in error log.
Now, given that roundcube is installed on a cPanel system, which requires a bit of mucking around, I realise it is a long shot contacting the mailing list - though perhaps I am lucky and somone has come across this before.
Install $dir: /usr/local/cpanel/base/roundcube
Able to access /webmail via cPanel or with the use of cPanel proxy via webmail.domain.com Either way of accessing roundcube has the same affect in that I can't save, time-zone or any of the other preferences.
Error in browser: The server was not able to find the document (/roundcube/) you requested. Please check the url and try again. You might also want to report this error to your webhost.
No errors in /usr/local/cpanel/base/roundcube/logs/errors No errors in /usr/local/apache/domlogs/webmail.domain No errors in apache-ssl or apache access/error logs
Any thoughts/ideas?
rgs,
Dan
Just from a quick glance, it looks like the user michael was created on the 20th, and has some prefences set. Previous users do not have infomation set, so they may need to be deleted. The michael user needs to have a personality set, log in and try to enter some personality information under the personality tab, and then you may see more info in the users table. As for the previous users, at the moment, I don't recall if users created before the patch was applied would be updated.
Also, make sure that your caching is set to FALSE in main.inc.php, there's a bit a of a bug there.
Also, make sure you are applying both patches, unless you are direcly specifying the smtp host, and not using the perl mail() function. The dropdown list on the login page, specifying the mail server, can be hard coded in the main.inc.php, it's set now as an array, but if you define the value as a single entry, and not an array, like 'imap.server.com.au'.
So it looks like your database connectivity is working, and also take a look at the logs subdirectory under the roundcube install directory, and check if there are any entries in files there.
On 3/19/06, Buchner, Daniel Daniel.Buchner@team.telstra.com wrote:
Hi Dan,
thanks for the quick reply.
As per the link you sent I have disabled line 82 @ /usr/local/cpanel/base/roundcube/program/include/main.inc - still no change in behaviour. ;(
RC Version;
RCMAIL_VERSION', '0.1-20060220
cPanel Versions;
WHM 10.8.0 cPanel 10.8.1-C112 < http://202.157.179.137:2086/scripts2/upcpform%3E Fedora i686 - WHM X v3.1.0
MySQL;
I've had a look at the identities and user tables.
mysql> select * from identities;
+-------------+---------+-----+----------+---------+--------------+-------------------------+----------+-----+-----------+ | identity_id | user_id | del | standard | name | organization | email | reply-to | bcc | signature |
+-------------+---------+-----+----------+---------+--------------+-------------------------+----------+-----+-----------+ | 1 | 1 | 0 | 1 | | | daniel@blahblah.com | | | | | 2 | 2 | 0 | 1 | | | brad@blahblah.com | | | | | 3 | 3 | 0 | 1 | | | brad@blahblah.com | | | | | 4 | 4 | 0 | 1 | | | sarah@blahblah.com | | | | | 5 | 5 | 0 | 1 | | | marion@blahblah.com | | | | | 6 | 6 | 0 | 1 | michael | | michael@ | | | |
+-------------+---------+-----+----------+---------+--------------+-------------------------+----------+-----+-----------+
This is the more interesting part since there seems to be one user who has his pref. set - except he doesn't have any details associated with the account:
mysql> select * from users;
+---------+-------------------------+-----------+-------+---------------------+---------------------+----------+---------------------------------------------------------------------------------------------+ | user_id | username | mail_host | alias | created | last_login | language | preferences |
+---------+-------------------------+-----------+-------+---------------------+---------------------+----------+---------------------------------------------------------------------------------------------+ | 1 | daniel@solaris.net.au | localhost | | 2006-03-17 20:37:42 | 2006-03-20 15:02:00 | en_US | | | 2 | brad@solaris.net.au | localhost | | 2006-03-17 20:43:55 | 2006-03-17 20:43:55 | en_US | | | 3 | brad@aulink.net | localhost | | 2006-03-17 21:11:37 | 2006-03-17 21:11:37 | en_US | | | 4 | sarah@solaris.net.au | localhost | | 2006-03-18 02:33:27 | 2006-03-18 02:33:27 | en_US | | | 5 | marion@birthwell.com.au | localhost | | 2006-03-18 09:59:06 | 2006-03-20 15:16:01 | en_US | | | 6 | michael | localhost | | 2006-03-20 14:19:00 | 2006-03-20 14:19:00 | en_US | a:4:{s:8:"timezone";d:10;s:8:"pagesize";i:40;s:11:"prefer_html";b:1;s:10:"prettydate";b:1;} |
+---------+-------------------------+-----------+-------+---------------------+---------------------+----------+---------------------------------------------------------------------------------------------+
Dan
On Mon, 2006-03-20 at 15:36 +1100, Dan Schaper wrote:
Which version of RC have you installed? 1.0b? If so, have you installed the two diff patches that are referenced at http://sourceforge.net/forum/forum.php?forum_id=543557 < http://sourceforgenet/forum/forum.php?forum_id=543557%3E ? Also, do you have main.inc.php set to allow the creation of new users?
One other thing to look at, which database program are you using? Can you browse your sql database and see if there are any users stored in the database?
On 3/19/06, Buchner, Daniel Daniel.Buchner@team.telstra.com wrote:
Hi,
I've just recently installed roundcube on a Fedore Core 4 systems running the latest version of cPanel. All is well in terms of using roundcube except I don't seem to be able to save preferences. I have had a quick look around but am unable to find any obvious errors in error log.
Now, given that roundcube is installed on a cPanel system, which requires a bit of mucking around, I realise it is a long shot contacting the mailing list - though perhaps I am lucky and somone has come across this before.
Install $dir: /usr/local/cpanel/base/roundcube
Able to access /webmail via cPanel or with the use of cPanel proxy via webmail.domain.com Either way of accessing roundcube has the same affect in that I can't save, time-zone or any of the other preferences.
Error in browser: The server was not able to find the document (/roundcube/) you requested. Please check the url and try again. You might also want to report this error to your webhost.
No errors in /usr/local/cpanel/base/roundcube/logs/errors No errors in /usr/local/apache/domlogs/webmail.domain No errors in apache-ssl or apache access/error logs
Any thoughts/ideas?
rgs,
Dan
-- Dan Schaper
Daniel Buchner BigPond Operations
Desk: +61 2 8255 0618 Mobile:+61 428 225 476 Email: daniel.buchner@team.telsra.com
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-- Dan Schaper
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