why in the world are poeple not clicking on the link in th email-footer?

there is NONONE on a suers-list who will do the work change/remove submission for you

not on this list and not on any other

additionally each mailinglist-contains headers

List-Id: Roundcube Users mailing list <users.lists.roundcube.net> List-Unsubscribe: http://lists.roundcube.net/mailman/options/users, mailto:users-request@lists.roundcube.net?subject=unsubscribe List-Archive: http://lists.roundcube.net/pipermail/users/ List-Post: mailto:users@lists.roundcube.net List-Help: mailto:users-request@lists.roundcube.net?subject=help List-Subscribe: http://lists.roundcube.net/mailman/listinfo/users, mailto:users-request@lists.roundcube.net?subject=subscribe

Am 13.06.2012 22:53, schrieb karen@warming-touch.com:

please remove karen@warming-touch.com from getting the emails about problems with roundcube

thanks

Karen _______________________________________________ Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

well, and why do you not klick on the link http://lists.roundcube.net/mailman/listinfo/users

Am 13.06.2012 23:01, schrieb karen@warming-touch.com:

below is an example of the emails I have been receiving - Karen

Subject [RCU] 0.8-rc / contacts table structure ? Sender Neeeko Recipient users@lists.roundcube.net Reply-To Roundcube Users mailing list Date Today 16:27 Hello,

Just upgraded from 0.4.2 to 0.8-rc but i cannot save, add, modify any existing contact. Looks like my contact table structure is obsolete.

Here it is :

column Name | Type

contact_id | integer user_id | integer changed | timestamp with time zone del | smallint name | character varying(128) email | character varying(255) firstname | character varying(128) surname | character varying(128) vcard | text

Can somebody help me restructuring it ?

Thanks for your help.

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

On Wed, 13 Jun 2012 22:57:32 +0200, Reindl Harald h.reindl@thelounge.net wrote:

...

why in the world are poeple not clicking on the link in th email-footer?

there is NONONE on a suers-list who will do the work change/remove submission for you

not on this list and not on any other

additionally each mailinglist-contains headers

List-Id: Roundcube Users mailing list <users.lists.roundcube.net> List-Unsubscribe: http://lists.roundcube.net/mailman/options/users, mailto:users-request@lists.roundcube.net?subject=unsubscribe List-Archive: http://lists.roundcube.net/pipermail/users/ List-Post: mailto:users@lists.roundcube.net List-Help: mailto:users-request@lists.roundcube.net?subject=help List-Subscribe: http://lists.roundcube.net/mailman/listinfo/users, mailto:users-request@lists.roundcube.net?subject=subscribe

Am 13.06.2012 22:53, schrieb karen@warming-touch.com:

...

please remove karen@warming-touch.com from getting the emails about problems with roundcube

thanks

Karen _______________________________________________ Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

Thank you Matt - I will do that. I was looking for something that said

• if you would like to be removed from this list...but as I am not all

that computer savvy I went with the other link. Can I just say that Reindl Harald was not very helpful and I truly hope I will never have to get future emails from him.

On Wed, 13 Jun 2012 22:10:17 +0100, Matt Brown matt@mbrown.co.uk wrote:

Karen,

Just goto:

http://lists.roundcube.net/mailman/listinfo/users

Choose enter your email address in the unsubscribe section and unsubscribe.

Matt

Sent from my iPhone

On 13 Jun 2012, at 22:01, "karen@warming-touch.com" karen@warming-touch.com wrote:

...

below is an example of the emails I have been receiving - Karen

Subject [RCU] 0.8-rc / contacts table structure ? Sender Neeeko Recipient users@lists.roundcube.net Reply-To Roundcube Users mailing list Date Today 16:27 Hello,

Just upgraded from 0.4.2 to 0.8-rc but i cannot save, add, modify any existing contact. Looks like my contact table structure is obsolete.

Here it is :

column Name | Type

contact_id | integer user_id | integer changed | timestamp with time zone del | smallint name | character varying(128) email | character varying(255) firstname | character varying(128) surname | character varying(128) vcard | text

Can somebody help me restructuring it ?

Thanks for your help.

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

On Wed, 13 Jun 2012 22:57:32 +0200, Reindl Harald h.reindl@thelounge.net wrote:

...

why in the world are poeple not clicking on the link in th email-footer?

there is NONONE on a suers-list who will do the work change/remove submission for you

not on this list and not on any other

additionally each mailinglist-contains headers

List-Id: Roundcube Users mailing list <users.lists.roundcube.net> List-Unsubscribe: http://lists.roundcube.net/mailman/options/users, mailto:users-request@lists.roundcube.net?subject=unsubscribe List-Archive: http://lists.roundcube.net/pipermail/users/ List-Post: mailto:users@lists.roundcube.net List-Help: mailto:users-request@lists.roundcube.net?subject=help List-Subscribe: http://lists.roundcube.net/mailman/listinfo/users, mailto:users-request@lists.roundcube.net?subject=subscribe

Am 13.06.2012 22:53, schrieb karen@warming-touch.com:

...

please remove karen@warming-touch.com from getting the emails about problems with roundcube

thanks

Karen _______________________________________________ Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

I wonder how, if she's not very computer-savvy, she ended up on this list in the first place. It's quite obviously not for her.

Perhaps the name "roundcube-users" is a bit misleading, making people think it's for any end-user of roundcube, not for people who administer roundcube directly. Or perhaps something is lacking in its description on the website and causing it to attract the wrong kind of user.

Still, maybe considering changing the name/description to roundcube-admins would help.

Just a thought.

Ben.

On 14/06/12 7:24 AM, Reindl Harald wrote:

what was not helpful?

the hint that each single mail contains the footer with the link http://lists.roundcube.net/mailman/listinfo/users and that is not helpful if everybody which wants to unsubscribe from a mailing-list is telling this thousands of users instead just unsubscibe itself?

the mail-footers are not just for fun :-)

Am 13.06.2012 23:20, schrieb karen@warming-touch.com:

...

Thank you Matt - I will do that. I was looking for something that said - if you would like to be removed from this list...but as I am not all that computer savvy I went with the other link. Can I just say that Reindl Harald was not very helpful and I truly hope I will never have to get future emails from him.

On Wed, 13 Jun 2012 22:10:17 +0100, Matt Brown matt@mbrown.co.uk wrote:

...

Karen,

Just goto:

http://lists.roundcube.net/mailman/listinfo/users

Choose enter your email address in the unsubscribe section and unsubscribe.

Matt

Sent from my iPhone

On 13 Jun 2012, at 22:01, "karen@warming-touch.com" karen@warming-touch.com wrote:

...

below is an example of the emails I have been receiving - Karen

Subject [RCU] 0.8-rc / contacts table structure ? Sender Neeeko Recipient users@lists.roundcube.net Reply-To Roundcube Users mailing list Date Today 16:27 Hello,

Just upgraded from 0.4.2 to 0.8-rc but i cannot save, add, modify any existing contact. Looks like my contact table structure is obsolete.

Here it is :

column Name | Type

contact_id | integer user_id | integer changed | timestamp with time zone del | smallint name | character varying(128) email | character varying(255) firstname | character varying(128) surname | character varying(128) vcard | text

Can somebody help me restructuring it ?

Thanks for your help.

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

On Wed, 13 Jun 2012 22:57:32 +0200, Reindl Harald h.reindl@thelounge.net wrote:

...

why in the world are poeple not clicking on the link in th email-footer?

there is NONONE on a suers-list who will do the work change/remove submission for you

not on this list and not on any other

additionally each mailinglist-contains headers

List-Id: Roundcube Users mailing list <users.lists.roundcube.net> List-Unsubscribe: http://lists.roundcube.net/mailman/options/users, mailto:users-request@lists.roundcube.net?subject=unsubscribe List-Archive: http://lists.roundcube.net/pipermail/users/ List-Post: mailto:users@lists.roundcube.net List-Help: mailto:users-request@lists.roundcube.net?subject=help List-Subscribe: http://lists.roundcube.net/mailman/listinfo/users, mailto:users-request@lists.roundcube.net?subject=subscribe

Am 13.06.2012 22:53, schrieb karen@warming-touch.com:

...

please remove karen@warming-touch.com from getting the emails about problems with roundcube

thanks

Karen _______________________________________________ Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

---

Roundcube Users mailing list users@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/users

On Wednesday, June 13, 2012 10:57:32 PM Reindl Harald wrote:

why in the world are poeple not clicking on the link in th email-footer?

there is NONONE on a suers-list who will do the work change/remove submission for you

not on this list and not on any other

additionally each mailinglist-contains headers

Hi Reindl,

as one of the list(s) administrators for many projects, Roundcube included, I have to say I get plenty of requests from people wanting to unsubscribe, but not knowing how to do so.

It's the natural way of things; many people don't know how to unsubscribe simply because there's plenty of people.

Please be patient with these people, as we are all (supposed to be) patient with one another </netiquette>.

Thank you,

Kind regards,

Jeroen van Meeuwen