Good day,
Two days ago i have upgraded roundcube 1.3.1 to 1.4.1 version following the instructions at "UPGRADING" guide.
After that, some random users are complaining about losing information such as contacts and signatures.
Taking a look at the database (at "users" table), i noticed that this users now have a duplicate entry (with two IDs) and all information at tables like identities and contacts are pointing to the older user_id.
I would like to know if this behavior was seen by any other person. I was also thinking if the deletion of the new user entry could solve the problem in this cases.
Thanks in advance.
List info: http://lists.roundcube.net/users/ BT/9b404e9e
On Fri, 1 Oct 2010 06:38:49 -0700 (PDT), Valley Man wrote:
Good day,
Two days ago i have upgraded roundcube 1.3.1 to 1.4.1 version following the instructions at "UPGRADING" guide.
You mean 0.3.1 to 0.4.1?
After that, some random users are complaining about losing information such as contacts and signatures.
Taking a look at the database (at "users" table), i noticed that this users now have a duplicate entry (with two IDs) and all information at tables like identities and contacts are pointing to the older user_id.
Are your users logging in with full email address? Does the duplicated usernames differ with letter case? Is your IMAP server case sensitive on login?
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A.L.E.C -
Valley Man