I did a quick screenshot walkthrough on our wiki - I'll email you the HTML, you're welcome to pic it apart as you choose. It's nothing overly advanced, but it was a useful method. The screenshots are customized with our logo only, we did a complete redesign later on at webmail bentlyenterpises com

Charles Uchu Strader wrote:

Hey folks,

I'm wondering if anyone has developed end-user text documentation and/or screen captures that explain using RoundCube.
Or do you have something you've been working on? Maybe we could collaborate?

We are migrating a bunch of users from a squirrelmail install to roundcube. Our process is going to be something like:

1. Users log into RoundCube and RC account gets auto-created

2. They are given the option to read RC end-user documentation intro

and or flash movie screen capture with comments or audio.

3. They are given an option to import their address book from

squirrelmail.

Any thoughts or suggestions from experience?

Thanks,

Charles Uchu

chasd wrote:

...

I'm wondering if anyone has developed end-user text documentation and/or screen captures that explain using RoundCube. Or do you have something you've been working on? Maybe we could collaborate?

Someone started a documentation effort, and info was posted to the devel list last April 14th. It was posted as a GoogleDoc, with limited access.

Thanks for the tip. I found that in my archive and sent an email to Kevin to get access.

I'm not sure if anything happened since, I haven't seen it posted on the RoundCube web site. I contributed a generic version of my documentation to that effort, which included screen shots. I posted it to the devel list last Feb 26th. I'm not sure if you can access the list archives from the web, I couldn't find links on the RoundCube web site. I keep list messages local on my system for reference.

Couldn't find that. My archive goes back to Feb. 26 and saw two posts from you about and XSS related issue, but not documentation.

I can share my OpenOffice document with you, however it is based on an older release of RoundCube. I haven't updated my installation to the latest RC, so I have not needed to update my documentation. ( I have modified my internal-only documentation since February to fix typos and other small errors. I have not migrated those changes back to the generic document. )

Send on through whatever you'd like to pass through... I'm going to merge together the different responses that I'm receiving and will post back any notes or docs to the list as things develop.

I provide each user with a printed copy of the documentation _before_ they access RoundCube, so they are familiar with it from the start. The documentation is how they get the URL and authentication info, so they can't use it unless they have the documentation.

In this situation the user community is very large and all online... and as with the average user most of them don't spend much time reading.
Screenshots and captions are the direction we are heading, with some complementing text that elaborates as needed.

Getting users to read by requiring they read print docs to get their login information sounds great if its possible. :)

~Charles Uchu

Charles Dostale System Admin - Silver Oaks Communications http://www.silveroaks.com/ 824 17th Street, Moline IL 61265