Well. I've a roundcube used by more than 150 users. It works fine for all of them but one. For this account, with exactly the same configuration (even if I copy a functional box to the bugging box) : I've got a 501 error ? I can't found any reason nor any indication...
Any idea, please ?
Regards Francois
On 2013-11-12 06:51, Francois Sauterey wrote:
Well. I've a roundcube used by more than 150 users. It works fine for all of them but one. For this account, with exactly the same configuration (even if I copy a functional box to the bugging box) : I've got a 501 error ? I can't found any reason nor any indication...
Any idea, please ?
Regards Francois
Corrupt user profile (probably Preferences) in the Roundcube database. Purge all the user's database entries and the next login should recreate it. But be warned, the user will lose their personal contacts when the old profile is deleted, unless you take steps in the database to retain them. But since I suspect a corrupt contact could also cause this, it's probably the correct thing to do.
Le 12/11/2013 17:12, Arne Berglund a écrit :
On 2013-11-12 06:51, Francois Sauterey wrote:
Well. I've a roundcube used by more than 150 users. It works fine for all of them but one. For this account, with exactly the same configuration (even if I copy a functional box to the bugging box) : I've got a 501 error ? I can't found any reason nor any indication...
Any idea, please ?
Regards Francois
Corrupt user profile (probably Preferences) in the Roundcube database. Purge all the user's database entries and the next login should recreate it. But be warned, the user will lose their personal contacts when the old profile is deleted, unless you take steps in the database to retain them. But since I suspect a corrupt contact could also cause this, it's probably the correct thing to do.
Thanks... It works ! Francois
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Arne Berglund -
Francois Sauterey