Hey Sean C. Sheridan,

[copied dev@lists.roundcube.net for transparancy]

I'm not sure -- is it thanks, or no thanks? :-)

RoundCube is on 0.2.2 currently. That is a 0 before the dot -- far from a 1.0 -- so please connect the pointers to judge the completeness of the feature-set, etc.. And even if you tried the 0.3. release which contains the plugin architecture, it's still young software regardless.

As of focus -- we generally aim to provide a mail client, first. Filtering, etc. can be, or rather, should be done on the server because people tend to have multiple mail clients (e.g. Apple Mail at home, webmail on the road, etc.).

So following this, there are indeed patches/plugins for sieve as you found out which still require sieve on the server (maybe that was issue). Sieve is just one solution, a lot of people use different "toys". If you had a problem with those plugins, the least you could have done was ask. Our mailing list is active and very responsive.

Regarding the plugin you tried. I don't even know what that means. For starters, you maybe want to take it up with the author. And if your bug report/feedback would contain less attitude I am even sure it would be fixed and/or improved.

Then, I did not get your reference to the email window width, maybe you care to explain because I've heard people complain about all sorts of things, but never something remotely related to the width of a window.

I'm also glad you found a provider, because that means we get to focus on people who want to help us improve RoundCube vs. flamewars send to all developers. But thanks for sharing anyway. I'm usually a very understanding person and I help people whenever I can. For the future -- you better spend a couple hours researching why people spend time with open source to figure out how this thing works. Judging from this email, you seem to be the last person on the planet, who we owe anything to.

My answer to your email does not mean I want you to shut up. I always invited people to "complain". Because feedback is indeed what we can work with to improve RoundCube.

We just expect feedback in an appropriate way which does not piss people off when they read it. The rules of engagement are rather simple too. Just stick to whatever your parents tried to teach you a while back. Sounds old fashioned, but the basics do work well when you interact with someone else by email. Regardless, if it's an open source project or something else.

Have a great weekend!

Till

P.S. Also, thanks for insulting all of our users. =) Hope your buddy from pobox.com is still your buddy when he reads this.

On Fri, Jul 10, 2009 at 10:16 PM, Sean C. Sheridanscs@campusclients.com wrote:

After installing roundcube I am disturbed at your lack of basic tools.

1. Having no filtering system is ridiculous. Do you not realize that many

users of email use filters?   Do you expect me to hand sort 1000 spam messages a day?  Not providing this most basic tool makes your solution worthless to all except a handful of programmers who write their own procmail filters.  I tried to get the 'managesieve' plugin working for several hours to no avail, it does not work.  Not to mention there is no way to actually download that plugin without copying each individual file by hand.  There's no package for that?  come on guys.

2. You don't even allow the user to adjust the width of their email

composing window.  I think it was 1996 when I started setting a maximum window width for outgoing mail, you still haven't caught up?

3. the markasjunk was the one plugin I got to work, but it is crap too.

After it tagged the email it was unable to move it to the trash folder, though I am able to drag it there.  Do you not test this stuff?

You should be embarrassed to put this product out there and call it stable, it's alpha.  It's crap.  It offers no features.  Squirrelmail, while not pretty, dominates this field.  You would better serve the community by writing an ajax interface for squirrelmail, rather than try to re-invent the wheel and fall so short.  You are wasting hours and hours of peoples time, do us all a favor and shut this project down or call it what it is... an alpha 'toy' email reader that has no features.

Furthermore, you've helped me decide to not spend money with an email provider started by a schoolmate of mine (pobox.com).  They use your software, since I've actually used it myself now I know that pobox.com will not be getting any money from me.  Deciding on your tool indicates they are fools.

Scrap this project and go try to reinvent the features gmail offers.

Sean C. Sheridan scs@CampusClients.com

Campus Party, Inc. 444 North Third St. Philadelphia, PA 19123 (215) 320-1810, xtn 117 (215) 320-1814 fax http://www.CampusClients.com http://www.CampusParty.com

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