Same here in DirectAdmin. /mail is shorter anyway ;-)

This is because of the way cpanel is setup. I have the same problem and when I asked my host about it, they said that they couldn't (or wouldn't) change it. I just put roundcube into the /mail directory instead of /webmail.

Shaun Lloyd wrote:

...

i have a shared hosting packed which has a cPanel interface management console (if that helps) the server uses a neomail webmail interface that is provided as part of my hosting package. My problem is that when l upload the roundcube script to the server and attempt to login the server redirects me to the standard web interface.

i hope this makes sense and someone can help.

thanks in advance, shaun lloyd