Error on Moving/Copying messages from INBOX to nested folders within INBOX; works from INBOX to other Top_Level folders
Hello,
I first tried posting this with my gmail and didn't see it showing up on the archive. So I wanted to make sure this went through so I used a non-free email domain.
If I created a duplicate thread I apologize.
Now on to the issue at hand.
We just oddly started experiencing this issue. We've spent quite a bit of time troubleshooting with logging increased on both our IMAP servers (Debian Wheezy 7.6 64bit with dovecot vers 2.1.7-7+deb7u1 )
I am absolutely able to reproduce this on numerous accts, even with logging up to 8 we do not see any "ERROR" or any reason why the copy and expunge would fail.
Our production copy of webmail was older (0.9-rc), so I suspected possibly it was a bug or something wrong with that version, so we created a "ourwebmail-new.foo.com" domain and do an inplace upgrade on our database (to preserve our address book and other client info), with no issues on upgrade to v 1.0.2
Currently we have been diffing a successful copy/move and an unsuccessful copy/move and just cant figure out what's going on
To sum up:
INBOX to SOME_RANDOM_FOLDER has copy/move WORKING INBOX to SUB_FOLDER_OF_INBOX simply says "An Error Occurred: Could not move the message(s).
Here's our adjustments on the config.inc.php for the new 1.0.2 version:
# cat config.inc.php|egrep '^$config' $config['db_dsnw'] = 'mysql://xxx:xxx@localhost/xxx'; $config['default_host'] = 'localhost'; $config['default_port'] = 1143; $config['smtp_server'] = 'smtp.xxx.com'; $config['support_url'] = 'http://www.xxx.com/xxx/'; $config['des_key'] = 'xxxxxxxxxxxxxxxx'; $config['product_name'] = 'webmail'; $config['plugins'] = array(); $config['language'] = 'en'; $config['spellcheck_engine'] = 'pspell'; $config['draft_autosave'] = 180; $config['enable_installer'] = false; $config['debug_level'] = 8; $config['log_driver'] = 'file'; $config['log_date_format'] = 'd-M-Y H:i:s O'; $config['syslog_id'] = 'roundcube'; $config['syslog_facility'] = LOG_USER; $config['per_user_logging'] = false; $config['smtp_log'] = true; $config['log_logins'] = false; $config['log_session'] = false; $config['sql_debug'] = false; $config['imap_debug'] = true; $config['imap_ns_personal'] = '';
Note: we tested with an imap email client (thunderbird) and could successfully copy/move within IMAP
Please let me know if there's any other information I can share.
On 08/22/2014 02:37 AM, Admin DC wrote:
$config['imap_debug'] = true;
The problem is most likely on IMAP server. You enabled imap_debug, so why don't you check the log?
p.s. this dovecot version is 2 years old.
On 2014-08-21 11:23 PM, A.L.E.C wrote:
On 08/22/2014 02:37 AM, Admin DC wrote: $config['imap_debug'] = true;
The problem is most likely on IMAP server. You enabled imap_debug, so why don't you check the log?
p.s. this dovecot version is 2 years old.
We did check the log, and even compared the working way to the non working way and it simply just doesnt show the copy, store and expunge
How can it be the IMAP server when the following is true:
- thunderbird works to both top level folders and nested folders within
the INBOX 2) top level folders work within webmail
Also, This is debian, the versions in stable have security/bug fixes but they don't always change the version number.
Any other ideas?
Just FYI,
On our Windows2012r2 IIS/hMailserver setup… 1.0.2 works fine, but current git *not* able to move/copy messages at all—
So something changed w/imap somehow in rc.
—Scott
On Aug 22, 2014, at 10:38 AM, Admin DC admin@retsedge.org wrote:
On 2014-08-21 11:23 PM, A.L.E.C wrote:
On 08/22/2014 02:37 AM, Admin DC wrote: $config['imap_debug'] = true; The problem is most likely on IMAP server. You enabled imap_debug, so why don't you check the log? p.s. this dovecot version is 2 years old.
We did check the log, and even compared the working way to the non working way and it simply just doesnt show the copy, store and expunge
How can it be the IMAP server when the following is true:
- thunderbird works to both top level folders and nested folders within the INBOX
- top level folders work within webmail
Also, This is debian, the versions in stable have security/bug fixes but they don't always change the version number.
Any other ideas? _______________________________________________ Roundcube Development discussion mailing list dev@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/dev
On 2014-08-22 7:59 AM, Scott Kramer List wrote:
Just FYI,
On our Windows2012r2 IIS/hMailserver setup… 1.0.2 works fine, but current git *not* able to move/copy messages at all—
So something changed w/imap somehow in rc.
—Scott
I decided to just test installing the latest stable version of dovecot via the packages from:
deb http://xi.rename-it.nl/debian/ stable-auto/dovecot-2.2 main
I kept all my existing config files (with all my custom changes)
did
"apt-get install dovecot-imapd dovecot-pop3d"
and stopped and restarted all the services
and the problem is gone with
dovecot version: 2.2.13-1~auto+164 roundcube version: 1.0.9 (and 0.9-rc)
On Aug 22, 2014, at 10:38 AM, Admin DC admin@retsedge.org wrote:
On 2014-08-21 11:23 PM, A.L.E.C wrote: On 08/22/2014 02:37 AM, Admin DC wrote: $config['imap_debug'] = true; The problem is most likely on IMAP server. You enabled imap_debug, so why don't you check the log? p.s. this dovecot version is 2 years old.
We did check the log, and even compared the working way to the non working way and it simply just doesnt show the copy, store and expunge
How can it be the IMAP server when the following is true:
- thunderbird works to both top level folders and nested folders
within the INBOX 2) top level folders work within webmail
Also, This is debian, the versions in stable have security/bug fixes but they don't always change the version number.
Any other ideas? _______________________________________________ Roundcube Development discussion mailing list dev@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/dev
Roundcube Development discussion mailing list dev@lists.roundcube.net http://lists.roundcube.net/mailman/listinfo/dev
-
A.L.E.C -
Admin DC -
Scott Kramer List